Using MagicJack from Toronto, Canada
By Arnab on Jul 21, 2008 in Computer, Life
Figure: Picture of MagicJack
Voice Over IP is becoming an interesting topic to discuss overtime. We see so many VOIP services popping up every where. People are becoming more open to using Skype and other services for their long distance rather than expensive landline phones.
Since there are so many services it’s becoming increasingly hard to choose the service that would be the most reliable of all. MagicJack is relatively a new player in the market. This device has been endorsed by various media for being very simple and also cheap. Basically, you get a small USB device that you plugin to your USB port and then you connect your phone jack to that device. After that you will be able to use MagicJack immediately. The device costs only $20 so far and the subscription cost is $20 per year. As part of your package you get a local phone number that other people would be able to call even from their landphones. For skype, it costs $60/year but with monthly subscription it’s $30/year.
After reading so many reviews against and in favour of this device I have finally decided to give this a shot.
I bought mine from the MagicJack Canada website. With shipping costs it came down to approximately $60. Apparently, we do not get to choose a local Canadian number yet. Still, we can get an American number and then switch to a Canadian local number as soon as it becomes available. I decided to switch to a cheaper cellphone plan and get this. Looked like a good deal.
It was very easy to install. My first problem was that I was not able to make any calls to toronto cellphones that had Rogers/Fido as the carrier. I could make calls to Rogers cellphones outside of Toronto but not in Toronto. It worked fine with bell and telus. It was a bit of problem for me since most of my friends use Rogers phones. It seemed to have been defeating the whole purpose of my purchase. I tried so many workaround for this. I talked to a bunch of people in the livechat and they couldn’t help me. After searching a lot I finally came accross a workaround for this.
Basically purpose of this post of mine is to help out those Toronto users of magicjack, who are having problems calling Rogers cellphones in Toronto. Basically, if you have a number let’s say, “416-123-4567″ you dial it like, “*67+4+*+16-123-4567. This seemed to have eliminated my problem.
MagicJack is very new and it has lots of bugs. However, I believe you get what you pay for. I paid 40 bucks for the first year and 20 bucks per year after that. I do not expect a landline experience out of this. On the other hand, the cellphone carriers charge us a way more than they should. I don’t get enough out of my money from them. Therefore, with magicjack, be patience and think about the money you are saving. Also, you are becoming known to a new technology that not a lot of people are familiar with.
So, goodluck with MagicJack. If you are from Toronto and a magicjack user, give me a shout and I will give you my number and we can have a chat in our magicjack 
. Even if you are not a Torontonian but just wants to talk to me shout anyways and we can talk.
Fascinating, about the MagicJack number issue…how did you find out the fix? I’m curious, I’ve been trying to call my little sister in Toronto on her cell and it’s been failing badly, and it’s a 416 number…their tech support never said anything about a special dialing process, though. Do you know why it’s that way?
Grace | Jul 30, 2008 | Reply
Hi there Arnab, the issue with the Toronto cell phone calling from your magicjack should be rectified very soon. If you ahve any questions or issues about magicjack please do not hesitate to call me direct.
Regards,
Victor Rosettani
themagicjack.ca (owner)
victor | Aug 9, 2008 | Reply
Hi, I just wanted to thank you for the tip with cell phones. I am a magic jack user in montreal and i had issue calling cells with fido/rogers too. Actually i dont know anybody with bell or telus so I couldnt say if it would actually work.
But anyway the same tip applies for us in Montreal
lets say 514 123 4567 you dial *67 5* 14 1234567.
thanks again man.
Priscilla | Aug 10, 2008 | Reply
My gf is having the same issue,
shes using the phone connected to her magic jack and typing 67 and my number after its not working?
Ronald | Aug 12, 2008 | Reply
Hey everyone, thanks for all the nice comments. I am just too freaking busy with exams and that’s why couldn’t get back to you all. I am certainly happy that I could help.
Anyways, Ronald, you will have to type in like this…*67+4*16123456
If you type in your number directly after *67 it won’t work…after the first number you have include another “*”. Hope that solves the issue
Yes, Victor you guys are doing a great job providing MagicJack here in Canada. Hopefully, you will be able to fix the issue with Toronto cellphones.
Arnab | Aug 13, 2008 | Reply
How can I increase the line output level from a M.J/? people said’s they hear me clearly but the sound is fainth/M.J.menu adjustment does’nt increase it at all(no effect)handset or headset with mike=no difference.What can I do???as there is no line booster///THANKS// Rene
Rene Turcot | Aug 15, 2008 | Reply
Hey Rene,
Thanks for your comments/question.
I was having the same issue initially but then after I fixed it through the volume control panel.
However, that didn’t work for you I suppose. I would say if you are using a cordless try using a corded phone or something. Definitely the voice quality increase for me when I use a cord phone.
Another thing that also strongly matters is your internet. A lot of internet has a very low uploading speed and I suspect that limits the capability of a smooth outgoing conversation.
One site to check your internet for VOIP is testyourvoip.com
Give this a shot. Let me know if you have any other issues. Thanks
admin | Aug 16, 2008 | Reply
Thanks for the tip on the cellphone. Another issue i noticed on my majicjack is that the whenever i make a call, the number that shows up on the receiver’s caller id is different than my assigned number.
For ex. if my number is 416-123-4567 it shows up as 416-123-5567 on the caller id display of the called number. Does anyone else have the same issue?
Apparantly after my chat online with the support, MJ Engineers are working on the issue…
Neel | Aug 19, 2008 | Reply
In Toronto, calling a Rogers cell, no problem, so they must have fixed the problem. Had mine since April. No problems until 2 days ago. MJ must have brought in a new upgrade. On Rogers Internet at home. Could not download the upgrade, even after talking to MJ live chat. Brought MJ to work, plugged it into USB and downloaded upgrade. Work is on an business only internet isp. Only can think that Rogers is blocking the upgrade.
ed | Aug 20, 2008 | Reply
I have started having problems with my magicjack, when I am using it, it goes on hold and I have to hit the resume button and then it will go on hold again. The person on the other end hears music. It has also restarted on it’s own or just disappears from the task bar. Anyone else having these problems?
Marie | Aug 28, 2008 | Reply
I have a 647 cell number with Rogers. I tried the *67 6*47 xxx xxxx with cell phone in hand, but it did not ring and the magicJack call went straight to Rogers voicemail. I tried *67 1 647 xxx xxxx and it worked! You can see that I simply added the 1 before the area code and did not use * after the first number of the area code. Thanks for pointing me in a direction. Customer support at magicJack had nothing to offer in that regard. Oh, and receiving calls to my magicJack NEW YORK number sucks considering that I am in Mississauga.
—————
Also, I tried sending a fax from my modem into the magicJack, but the transmission could not complete.
Mike | Aug 29, 2008 | Reply
I am hearing that MJ has not assigned Canadian phone numbers yet? The guy in Hamilton is he out of business, there is no contact on his web, and his mailbox is full on his phone number? I am more concerned whether MJ is assigning valid phone #’s here in Canada. My area code is 905, any problems with anyone in this area? Thanks for the information, I will order one…but I guess from the USA.
teris | Aug 30, 2008 | Reply
Check out the Unofficial magicjack Forum for all your magicjack needs.
http://unofficialmagicjack.forum2u.org/
This is probably where he found out the *67 fix, for those of you that where wondering.
Jake | Aug 31, 2008 | Reply
I had my magicjack since July and experienced the same problem about not being able to dial to Roger’s cell phone users. I surmise that enough of us complained to their online tech support that they actually did something to resolve the issue. However, I am still not able to choose a Canadian Area code. I talked to the online support and they said they should have Canadian area codes in a few months..I think realistically, it might take a bit longer as they are currently still working on certain American area codes if you look at the official website. But all in all,MJ is a good product considering the price and i save a lot of money from NOT using my Roger’s cell phone at home as we ALL know our cell phone companies are gouging us with their “system access fees” and overpriced monthly plans.
Joe | Sep 5, 2008 | Reply
I’ve had my magicjack since May 2008. I am a Canadian working in the US, so calls home get a bit pricey. I’m visiting home, just outside of Toronto, and calling rogers home phones or cell phones don’t appear to be an issue for me. I do get a little delay and occasional choppiness in the audio, regardless of where I am using the device. Is this common? Is there any way to fix?
usagi | Sep 24, 2008 | Reply
hey usagi, i usually get that issue when i m talking and using the internet at the same time.
admin | Sep 25, 2008 | Reply
Thanks a lot for that magicjack fix. Helped me a lot.
Rishtar | Sep 25, 2008 | Reply
If you can deal with the not so good reception, and hope that they get Canadian area codes soon, the reception might get better for local calls. But the question is when??? I would hold off on buying one until they get Canadian area codes because you can make calls but no one will want to phone you, they will be charged long distance.
Mart | Oct 7, 2008 | Reply
Hello
I have been using the magic jack for about 4 months. its not perfect but its good and well worth the money. Its is unfortunate that I bought the magic jack after reading on themagicjack.ca that once Canadian numbers where available that you could switch to a Canadian number free of charge. Now the Canadian numbers are here and so much for switching for free. the free charge has turned into $59.00. Is that similar to false advertizing?
Robin Miller | Oct 13, 2008 | Reply
magicjack works great… it is surely the product of the year
jenna | Oct 18, 2008 | Reply
I ordered the Canadian MagicJack September 22nd 2008 on the Canadian Web Site before the Canadian numbers were available (VISA $56.99 tax & shipping incl). Received it in the mail Sept-25-08. Installed it and was working on a US Tel Number immmediatley.
Sept-25-08 registered as an Affiliate Member and Sept-26-08 approved as an Affiliate so I created an ICON on my web site.
So far so good.
Then in the last week the Canadian numbers became available. I went to the Canadian MagicJack web site an ordered a Canadian number Oct-13-08 ($62.99 incl tax) claiming 48 hours it will be working. By Oct-17-08 I hadn’t heard anything so I called that afternoon. No answer on Victor’s, Service or Order lines. Maiboxes all full. I sent an email Oct-17-18. No response. Oct-19-08 received an email saying that I have a Canadian number but it was a Florida Area Code.
Continued to call all weekend, maiboxes still full.
Monday Oct. 20 got through to Victor at MagicJack. He said they screwed up on issuing Canadian Numbers. By noon Oct-20 I got a Canadian number. I still have the US number for dialing out and the Canadian number receivs calls inbound. So outdialing shows up on Caller ID as my New York US number.
I tested my web site for my Affiliate access and it no longer works, so it is a broken link. I went to the Canadian MagicJack web page and clicked on the Affiliate link and it is a broken link. The Canadian order info for a Canadian number at the MagicJack web site is gone. I sent an email to Victor at MagicJack and the email bounced back as undeliverable. I called and there is no answer and the mailboxes are full and won’t take messages.
So there you are. Go for it.
GPrice | Oct 20, 2008 | Reply
i just got my magicjack from themagicjack.ca. i will try it tonight but i activated it ok at work. we have a firewall at work so i can use it there. i noticed, as per the previous post, that the canadian number order link is gone. i just called the 877 number and i got voice mail so its possible to leave vmail. i was able to speak with victor last week and he was very stressed as the phones were ringing off the hook behind him. im hoping that its just that they are over loaded with orders. if i like the magicjack i will consider getting a canadian number and hopefully victor and co will come through. i’ll let you know…
brett | Oct 22, 2008 | Reply
Thanks for this update brett. Keep us updated with the latest.
It would be great to have Canadian numbers but the price is just too expensive.
admin | Oct 22, 2008 | Reply
We Have Canadian Local Numbers & 911 Service Working!
Themagicjack.ca is just a Canadian distributor.
Well so is Canadianmagicjack.ca
No matter what VICTOR says!
But we do not sell Magic Jacks we give them away for “FREE” with every new purchase of a Canadian Local Number!
Thats two bad that the Canadian Numbers link is down for Themagicjack.ca I wish them the best of luck.
If you do the math it costs $13.84 more to buy a Magic Jack and a Canadian local number from Themagicjack.ca then it does from Canadianmagicjack.ca
Cheers,
Neil Adams
P.S. People who think that $99.99 per year plus tax from Canadianmagicjack.ca
or
$56.99 plus tax & shipping from Themagicjack.ca is too expensive should re-think that because just look what it costs to get the same service with TELUS, BELL OR ROGERS.
Your looking at over $600 a year!
NEIL ADAMS | Oct 25, 2008 | Reply
That’s great. More competition is always good. However, what if you already have a magicjack? How much would you charge to get a local Toronto number?
Bell & Rogers charge a lot for cellphones, true. I 100% agree. However, magicjack is not to the perfection. If you are downloading a movie or browsing on let’s say youtube you can’t use the phone at all.
I guess you get what you pay for. I do think that the Canadian local number is just a bit expensive.
admin | Oct 25, 2008 | Reply
Do you have a Cable Modem
Or DSL?
NEIL ADAMS | Oct 25, 2008 | Reply
How much did they pay you to say that, Jenna? LOL.
Krista | Oct 28, 2008 | Reply
Themagicjack.ca definitely missed the boat on Canadian numbers. It will only be a matter of time before magicjack.com wipes both of you out anyway. For now, canadianmagic.ca is more appealing to the consumer–the jack is thrown in for free and there is no awkward two-step purchase process that Themagicjack.ca advertised online last week if only for a brief moment. Let the games begin!!!
MARTIN TAYLOR | Oct 28, 2008 | Reply
I just received a refund for my Canadian number from Victor at http://www.themagicjack.ca/.
I don’t know what’s going on there but I’m stuck between a rock and a hard place with a U.S. number and a broken Canadian number that no longer rings my MagicJack phone.
If I go to http://www.canadianmagicjack.ca/ for a Canadian number I’m not sure if they will make me buy another MagicJack or if they will let me us my existing MagicJack (purchased from themagicjack.ca) to apply for a Canadian number. The technology is great, but the administration is a nightmare. I just want a working Canadian number.
Maybe Comwave is the way to go, http://www.comwave.net/CDN/iPhone/index.htm
GPrice
GPrice | Oct 28, 2008 | Reply
Gprice, yes, Themagicjack.ca has a new notice posted about the availability of Canadian numbers again in two weeks but that could mean two months, two years or never. Their advertising has never been accurate. You should talk to canadianmagicjack.ca about your dilemma. The worst thing that could happen is you could end up with two magicjacks, two american numbers and one canadian number. Use the american number magicjack for outgoing calls–one at home and one in your workplace.
MARTIN TAYLOR | Oct 29, 2008 | Reply
http://canadianmagicjack.ca
Our servers are over loading we should have the site back up in the next 48 hours from todays date.
NEIL ADAMS | Oct 29, 2008 | Reply
My headphones don’t work anymore in the usb plug after i installed my magicjack but everything else i plug in there still does????? What is wrong? Thanks
Kaunweigh | Oct 29, 2008 | Reply
just wait with your american ones and change for free to canadian when available. stay away from the canadian clone companies………..they wont be around long anyways.
corweez | Nov 8, 2008 | Reply
Hey Corweez, I hear you when you say wait with our American numbers but where would we get to change for free to Canadian numbers if we originally bought our MagicJacks from these Canadian clone companies that you say won’t be around much longer? Who is going to honour our investment to get the Canadian numbers? Someone has already suggested to buy new MagicJacks (i.e. from the American web site) and use the other MagicJack we have for home or office use. It’s probably time to go to the Better Business Bureau with all these stories and start letting the public know that there is some questionable business going on out there with these MagicJack Companies.
GPrice
GPrice | Nov 8, 2008 | Reply
Here is a link to the BBB on a current complaint.
Better Business Bureau-Rating F
MagicJack-PO Box 6846 West Palm Beach, FL 33405
MagicJack-5700 Georgie Avenue West Palm Beach, FL 33405
http://search.bbb.org/Results.aspx?n=magicjack&add=&c=&st=&z=
GPrice | Nov 8, 2008 | Reply
nice work my friend, you have helped lot of people out with that combination. I hope you have a great day and good luck with everything you do, wish you all the best.
RS | Nov 8, 2008 | Reply
On October 25th Neil Adams from canadianmagicjack.ca said
“But we do not sell Magic Jacks we give them away for “FREE” with every new purchase of a Canadian Local Number!”
But 2 weeks later on November 8th their website it says
“All Canadians:
http://www.canadianmagicjack.ca http://www.canadianmagicjack.com
does not sell Magic Jacks.
You will need to purchase a Magic Jack first in
order to use our services.”
Does that now mean I have to pay $56.99 to Themagicjack.ca to get the unit and then $99 to canadianmagicjack.ca for a Canadian number??
That is just wrong and a total flip flop on what Neil Adams was advertising as a selling feature.
Michael | Nov 15, 2008 | Reply
Michael,
I have exactly the same questions about MagicJack offerings in Canada and with all the flip-flopping of offers I have started an official complaint with the Canadian Council of Better Business Bureaus. http://www.ccbbb.ca/
GPrice | Nov 15, 2008 | Reply
CANADIANMAGICJACK.CA is a “diffrent company” then MAGICJACK.COM
Since the Canadian $ has going down Canadianmagicjack.ca can no longer offer the free magicjack deal!
Its now 2 weeks later and we are the only one’s that are selling Canadian Numbers that can be forwarded to your USA Magic Jack #
If you do not want a Canadian Local Number from us today then please wait another year or when ever… until MAGICJACK.COM comes out with CANADIAN NUMBERS!
Q:
Does that now mean I have to pay $56.99 to Themagicjack.ca to get the unit and then $99 to canadianmagicjack.ca for a Canadian number??
A: YES!
Cheers
Neil Adams
NEIL ADAMS | Nov 15, 2008 | Reply
When it comes to how we “market” our services…Our “terms” are subject to change without notice!
Cheers,
Neil Adams
NEIL ADAMS | Nov 15, 2008 | Reply
simple : you are my god now !!!!
fred | Nov 15, 2008 | Reply
Interesting response Neil…
On October 25th (posted above) you’re advertising the Magic jack as included free and so your cheaper than the other company…the Canadian dollar was at about $0.78 USD
results (1 CAD)
October 22, Wednesday 0.800256 USD
October 23, Thursday 0.795355 USD
October 24, Friday 0.785238 USD
October 27, Monday 0.773096 USD
October 28, Tuesday 0.772678 USD
Now your saying…
“Since the Canadian $ has going down Canadianmagicjack.ca can no longer offer the free magicjack deal!”
But the Canadian dollar is even higher now at $0.81 USD
results (1 CAD)
November 12, Wednesday 0.813273 USD
November 13, Thursday 0.812282 USD
November 14, Friday 0.816927 USD
I understand that “terms” change without notice but please be honest about them and treat customers fairly!
Michael | Nov 15, 2008 | Reply
everyone should better try magicjack… your hours of chatting with the tech support will worth a year of free service… please open http://www.magicjack.com to place an order…
jenna | Nov 15, 2008 | Reply
just want to inform you everyone. don’t place your order at magicJack.ca. you will not have all the benefits from magicjack if you do.
jenna | Nov 15, 2008 | Reply
(Michael) & (GPrice)
Canadianmagicjack.ca has checked our database and we “do not” have you two down as customers with us.
“Unless” you both have signed up with a diffrent name.
We thank you (GPrice) for making a official complaint with the Canadian Council of Better Business Bureaus. http://www.ccbbb.ca
We look forward to taking care of the miss understanding A.S.A.P.
That said…
Canadianmagicjack.ca does not understand how you can be upset with us if you are not even customers of ours?
________________________________________
We will have diffrent “Promotions” that will come and go.
Canadianmagicjack.ca “Apologizes” to any new potential customer for not giving them the “time frame” of our 1st promotion.
Best Regards,
Neil Adams
NEIL ADAMS | Nov 15, 2008 | Reply
Your right Neil, I am not a current customer…I WAS a potential new customer – your arrogance and pompous attitude nixed my purchase real quick.
You were very quick to point out the short comings of themagicjack.com and proclaim yourself Jack King by saying it cost $13.84 more to buy a Magic Jack and a Canadian local number from Themagicjack.ca then it does from Canadianmagicjack.ca. Yet less than 2 weeks later the actual cost to use your service is $56.99 for the MJ and $99 to you for a total of $155.99! Going by your math that is $43.14 more expensive than Themagicjack.ca.
Nice try with back-peddling “Canadianmagicjack.ca “Apologizes” to any new potential customer for not giving them the “time frame” of our 1st promotion.” Nowhere did you even remotely infer this was a “promotion” – your earlier posting of a free MJ stated it boldly as a “matter of fact” which smugly made you #1. When called on it you blamed the Canadian dollar and when that argument blew up in your face you changed your rationale to “promotional”. How convenient.
Thank you but I will save my $43 dollars and take my custom to a more reputable dealer who is up front and honest.
Michael | Nov 15, 2008 | Reply
Ok lets make this clear!
Canadainmagicjack.ca said on:
11/08/08
All Canadians:
http://www.canadianmagicjack.ca http://www.canadianmagicjack.com
“Does not” sell Magic Jacks.
You will need to purchase a Magic Jack first in order to use our services.
((Not on November 8th like you said above.))
___________________________________________
themagicjack.ca
Now only sells Magic Jacks for $56.99
Its now 2 weeks later and still no Canadian numbers back up on there site.
Canadainmagicjack.ca has nothing to do with them!
___________________________________________
CANADIANMAGICJACK.CA
Costs $99.99 a year for a Canadian local number forwarded to your USA MAGIC JACK.
Since we do not sell magic jacks our price is $99.99 a year.
That’s the right math.
____________________________________
NEIL ADAMS | Nov 15, 2008 | Reply
For The Record!
Anyone who thinks “we are not” a reputable company should please take a look at:
http://canadianmagicjack.ca
News release dated:
“30/10/08″
_______________________________
THE BOTTOM LINE IS…
CANADIANMAGICJACK.CA is giving Canadians a local Canadian number “today” for a yealy fee of $99.99…so that they do not have to wait until MAGICJACK.COM gets there act together!
Cheers,
Neil Adams CEO.
CANADIANMAGICJACK.CA
1-800-493-0740
P.S. THE END!
NEIL ADAMS | Nov 16, 2008 | Reply
For the record!
I never said you were not a reputable company…I said “I will save my $43 dollars and take my custom to a MORE reputable dealer who is UP FRONT and HONEST.”
PS about your news release…ANY business can be incorporated federally…it has nothing to do with being reputable – it just means you can fill out a few forms and pay the fees.
Michael | Nov 16, 2008 | Reply
i have a magicjack it work very well with some numbers but with FIDO (canadian provider) it’s not work sometimes.
my number start with 315.*******
do you have idea please ?
haythem belkhouja | Nov 16, 2008 | Reply
Neil,
If you look at my Oct 28th reply you will see that I have been referring to themagicjack.ca as a customer. I have also discussed possible alternatives with canadianmagicjack.ca with all theses other messages that have been bouncing back and forth. I never said I was a customer of canadianmagicjack.ca. I was asking questions like everyone else about the Canadian numbers. The Better Business Bureau Complaint, so far has been lodged against themagicjack.ca. I can say one thing about canadianmagicjack.ca and that is I will never become a customer by what I have seen in these messages. I was trying to get a new Canadian number after themagicjack.ca refunded my money and removed my Canadian number. Thus, the discussion began on how this can be done. Good grief man. Lets cool our jets.
GPrice | Nov 17, 2008 | Reply
I recently bought my magic jack from the US site, i didn’t know about the canadian one, but i have a us number, its working great, they told me canadian numbers will be available within 30 days and i can change it for no charge… so all of you who bought from canadian one… looks like your SOL! Sorry to say sometimes its better to buy the original.
Mike | Nov 17, 2008 | Reply
magicjack.com does not seem to differentiate between whether it was bought from them directly or from themagicjack.ca. when i have used live chat support they ask me where i bought it and all that and provide me with good support. so i dont think its going to be a problem. i was told that if you are in canada and bought it from the US site, the order would be fulfilled out of canada through themagicjack.ca
brett | Nov 17, 2008 | Reply
Neil,
I stand corrected, as you said…
11/08/08
All Canadians:
http://www.canadianmagicjack.ca
http://www.canadianmagicjack.com
“Does not” sell Magic Jacks.
You will need to purchase a Magic Jack
first in order to use our services.
((Not on November 8th like you said above.))
Although you must admit 11/08/08 can easily be interpreted both ways Nov 8 or Aug 11.
Having been corrected it then leads me to ask why after making the above statement in August do you brag in this forum on October 25th that you don’t sell them, you give them away for free??
With every response your business gets more and more questionable. Careful you don’t dig any deeper the hole may be too big to climb out of.
I personally will wait the few weeks and get a Canadian number through themagicjack.ca or magicjack.com when available – yes it is taking them longer to get numbers but at least they have not tried to snowball anyone like this.
Michael | Nov 17, 2008 | Reply
From magicjack tonight at 9.50PM EST
Chat InformationPlease wait for a site operator to respond.
Chat InformationYou are now chatting with ‘Jacqueline’
Jacqueline: Hello, how may I help you?
brett: hi i was wondering if/when we would be able to get magicjack numbers in canada?
Jacqueline: We don’t have timeframe of when will it be released, we will just update our website as soon as possible.
Jacqueline: And also send email notification to Canadian customers.
brett: does it matter if i bought my magicjack from themagicjack.ca – the canadian distributor?
Jacqueline: Sorry we only send email notification to our Canadian customers that order magicJack on our site, that site is magicJack reseller. They will contact you for that matter.
brett: when the canadian numbers are available will i be able to get one even though i bought it from the reseller?
Jacqueline: Yes of course Brett.
brett: ok there was some question about this with some customers so i wanted to find out directly from magicjack. thanks very much! i like my magicjack!
Jacqueline: You are welcome, and thank you for using magicJack.
Jacqueline: Is there anything else I may help you with today?
brett: thats all thanks
Jacqueline: Okay.
Jacqueline: Thank you for stopping by to chat, I hope I did a good job at addressing your concerns. Please take a second to answer a one question survey about the service I provided. Please click the “close” button on the top right of this screen and the survey will appear. Thanks again!
brett | Nov 17, 2008 | Reply
Hi Brett..
From magicjack tonight at 9.50PM EST
Q: Brett: hi i was wondering if/when we would be able to get magicjack numbers in canada?
A: Jacqueline: We don’t have timeframe of when will it be released, we will just update our website as soon as possible.
That’s the same thing that they told me last “November 2007″.
Back then “I” was a customer just like you and did not have CANADIANMAGIGJACK.CA up and running yet.
_____________________________________________
Look what “Mr. Dan Borislow” A.K.A. owner of MAGICJACK.COM said on the link below and also Scroll down and see these dates as well:
February 3rd, 2008 10:37 AM PT
February 4th, 2008. From Mr.Borislow
April 10th, 2008. 8:09 AM PT
July 3rd, 2008. 11:16 AM PT “*****”
Please see:
http://gigaom.com/2007/03/20/the-magic-behind-magicjack/
______________________________________________
That is why we started CANADIANMAGICJACK.CA LTD
Cheers,
Neil Adams
NEIL ADAMS | Nov 17, 2008 | Reply
Hi this is the CEO of CANADIANMAGICJACK.CA LTD or Mr. Neil Adams…our company only has 26 customers since OCT 30, 2008.
We have no partnerships with MAGICJACK.COM, LP, YMAX..
Nor do we want to!
On there website: Magicjack.com shows all of our provinces in CANADA! on there site…so you think as a new Canadian customer that there must be a Canadian number that comes with it….Magicjack.com has been giving Canadians the run around with this since late 2007…Ok we have Canadian Numbers…oh no we don’t …oh yes we do…oh wait a sec…aaaa….next month…no wait no.. Canadian Numbers are coming and no there is not an exact date for this.
Talk about selling them just to make a buck.
What CANADIANMAGICJACK.CA LTD was told is that its going to be the first week in “JAN 2009″ that they are going to have them.
CANADIANMAGICJACK.CA LTD calls their bluff.
This is CRAP…
So we will be the first to keep things real and step up to the plate.
#1. Pick up your Magicjack see how it says “TM” well that is not the case in CANADA!
They only applied for (TM) in Canada on 13 May 2008.
http://www.ic.gc.ca/app/opic-cipo/trdmrks/srch/vwTrdmrk.do;jsessionid=0000EwojhTThalyCf4S6eFoIu8Q:1247nfca5?lang=eng&fileNumber=1395385&extension=0&startingDocumentIndexOnPage=1
We found out about this on OCT 29, 2008.
DR.SING and Mr.Borislow knows about the email we have from both of them dated (Thursday, May 08, 2008 3:45 AM Subject: SMALL WORLD) later on that day..see above .
That said…
30/10/08
As of today CANADIANMAGICJACK.CA LTD
is now a Federal Corporation and registered
with http://strategis.ic.gc.ca or Industry Canada.
15/11/08
CANADIANMAGICJACK.CA LTD has taken the
first steps and made a application to the C.R.T.C.
to become a Competitive Local Exchange Carrier.
After that…
kraM lovaP
President of Direct Connect Communications (Consultant)
Sent us a email wanting a CANADIAN Local Number.
After finding out that it was Mark (Nice Try Mark)
We called them back and “Peter and Mark” told us that they didn’t want us to sell Canadian Numbers and if we didn’t stop they would take the next steps.
We said to bad CANADIANMAGICJACK.CA LTD will not stop selling Canadian Local Numbers to Canadians just because you can not.
And we hung up on them.
That said…
They took the next steps and stopped everyone from selling CANADIANMAGICJACK.CA LTD Magic Jacks at the resellers price or wholesale price.
Just ask ED the owner at Proactive Events!
SO LET THE “TRUTH BE TOLD” IT WILL SET YOU FREE…
This is how our company is still able to sell Magic Jack and why Magicjack LP can not figure out how we are still doing it…
CANADIANMAGICJACK.CA LTD pays “Full Retail” price for our Magicjacks and makes no money off of them.
CANADIANMAGICJACK.CA LTD has no partnership with THEMAGICJACK.CA
So when a customer buys a Magic Jack from CANADIANMAGICJACK.CA LTD you will see it is the same price as THEMAGICJACK.CA price.
We just pay MAGICJACK.COM or THEMAGICJACK.CA the same retail price as you do… as if you went there yourself and paid for it .
CANADIANMAGICJACK.CA LTD is the only company as of today’s date that can offer Canadians a Canadian Local Number on there Magicjack when both MAGICJACK.COM & THEMAGICJACK.CA can not!
We sell Canadian Local Numbers not Magic Jacks and that is how CANADIANMAGICJACK.CA LTD pays our bills.
Cheers,
Neil Adams
Neil Adams | Nov 24, 2008 | Reply
P.S.
When Magicjack.com does come out with “Canadian Local Numbers” you will have to change your “USA Number” to a “Canadian Number”.
So that means if you have friends that live in the USA they will not be able to call you for free anymore on your USA # because you will have to change it to a Canadian number only!
With Canadianmagicjack.ca you will be able to have 2 numbers:
USA Local Number & Canadian Local Number#
Neil Adams | Nov 24, 2008 | Reply
P.S.S.
FROM MAGICJACK.COM/TECHCHAT
————————————————————-
Please wait for a site operator to respond.
You are now chatting with ‘Brent’
Brent: Hello, how may I help you?
Neil: Hi I know you don’t have Canadian numbers yet and that they are coming next year
Neil: but here is my question
Brent: Hello Neil.
Brent: Yes Neil.
Neil: When Canadin numbers do come out will I have to change my USA number to a Canadain one?….thanks
Brent: Yes Neil. Once Canadian numbers is available Neil, you can change your US number to any Canadian number once for free.
Neil: ok but does that mean i don’t have my old USA number anymore?
Brent: Yes Neil. Once you change it to Canadian number.
Neil: So I lose my USA number right?
Brent: Yes Neil. Since you change you replace your US number with Canadian number.
Neil: That’s not any good
Neil: is there a way to have both of them at the same time if i pay two times?
Brent: I do apologize Neil, that feature with two magicjack numbers will not be available.
Neil: no just one magicjack and it can ring both USA and Canadian number on same magicjack
Brent: I do apologize again Neil, having two magicjack numbers with one magicjack is not yet possible.
Brent: You may have two magicjack for two magicjack numbers.
Neil: but that would cost over $125 USD to set that up
Neil: with taxes and shipping and duty to Canada if I got 2 magic jacks
Brent: We do not have the estimated costs as of the moment Neil.
Neil: And I only have 1 computer and you can’t use 2 magicjack on the same computer
Neil: ok thank you for your time
Brent: We will keep you informed once it is available.
Neil: ok bye
Brent: May I have your contact email address please?
Neil: nadams@canadainmagicjack.ca
Neil Adams | Nov 24, 2008 | Reply
Bonjour
J’ai commandé 3 appareils de MagicJack…
Order: # TS00577096
Reference ID: 10543910
Coût total avec tax + Frais manutention 96.92$
Ce matin… par la poste je n’en ai reçu qu’un seul…
Ou sont passé les deux autres…
Yvon Poitras
122 rue Asselin
Ville de Léry, Qc
J6N 3N6
450-699-6438
Yvon Poitras | Dec 5, 2008 | Reply
So with all this b/s flying about, (kinda like our Ottawa group) do I go ahead and order a MagicJack from, .com ? or .ca ? just sit on my hands for a while??
Thnx,
Brian | Dec 5, 2008 | Reply
I live in toronto and i have a magicjack but i cant get a local #, can you please help me out.
thanks
syed | Dec 7, 2008 | Reply
Basically, if you have a number let’s say, “416-123-4567″ you dial it like, “*67+4+*+16-123-4567. This seemed to have eliminated my problem.
The above trick worked for me but not anymore.
today I couldn’t dial like that.
KD | Dec 24, 2008 | Reply
So Basically Now you can’t call any fido or rogers cell phone in canada from majic jack any more.
Thats a huge draw back for me.
KD | Dec 24, 2008 | Reply
magicjack.ca no longer supports *67*… we bought it from the guy in Hamilton, but after using it a for a few months, it no longer works, oh sure you can still call with it, but *67*…. and you get the YMAX recording. Can anyone help out with something new, its Christmas Eve and we are not talking to family
Tim Stevens | Dec 24, 2008 | Reply
The problem for dial Rogers & Fido Cell Phone in Toronto, with *67 code, happend after upgrading the MJ for me Dec24, but i Solved it, to make your MJ able to call Rogers or Fido Cell in Toronto again follow it:
1- download the peravios version of MJ firmware from this Link & save it on your harddisk: http://www.4shared.com/file/77470108/b830c9e1/MagicJack-Downgrade.html
2- disconnect your computer from internet (very important).
3- don’t unplug or disconnect your magicjack from your computer.
4- run the Magicjack-Downgrade.exe
5- after finishing downgrading, your MJ softphone appear again, but you will see Error 3(Maybe) on it, no problem.
6- connect your comnputer to Internet again & restart the Mj software from Menu->Advance User-> Restart
7- Now you can again call to Rogers & Fido Cell phone in Toronto again by adding *67 code as you knew it.
Sorry for some problem in my writing in English. I’m Persian & English is my Second language & i’m just a bignner…
Shahram | Dec 24, 2008 | Reply
Thanks Shahram.! You’re right. The upgrade caused the problem (i’m suspecting the upgrade was created only to block us from using this feature).
sadaf | Dec 25, 2008 | Reply
The solution doesn’t seem to be working anymore. It worked initially when I tried Shahram’s idea, but isnt anymore. Any other ideas?
sadaf | Dec 25, 2008 | Reply
Hi to everybody,
finally it seems that MJ guys fixed the makeing call to Toronto Cell Phone problem, I tested it tonight for more than 19 times & it ok in all times.
please check it to see is it right or not?
i have 2 MJ with 2 diffrent number in 2 location & both finally works fine..
Best Regards
shahram | Dec 30, 2008 | Reply
I had an upgrading notice when I booted computer this morning, I now am having troubles conecting to many Toronto based numbers, all I get is back to dial tone.(tried the same numbers with my land/cell and got thru every time so busy is not the problem here. Never had any issues with connecting until this upgrade.
The dial tone is a nuisance when the number is busy, why cant MJ give is a busy signal?
Bingo | Jan 1, 2009 | Reply
Hi Dear Bingo
I’m living in Toronto, i Tested MJ right now, it worked fine with Toronto Cell & Land line.
If you have still problem, remove your MJ from your computer for 2 min, connect it again. after Softphone screen appear, from menu->advance user, select restart, then you must be able to dial Toronto cell & Landline.
if you still had problem, download MJ update from this link & run it.
http://www.4shared.com/file/78517522/425984f4/MJ-upgrade.html
Best Regards
Shahram | Jan 1, 2009 | Reply
Where i can buy a magicjack from an how much it cost me ?
Carl Mascoll | Jan 2, 2009 | Reply
How much can i get a magicjack for in canaden funds
Carl Mascoll | Jan 2, 2009 | Reply
I am a Rogers internet customer and am experiencing bad audio on out going long distance calls only. Incoming calls are always clear both sides. Outgoing my voice is garbled to the receiver, theirs is fine to me. Calls within Toronto always seem fine.
Help?
Barry | Jan 4, 2009 | Reply
Please wait for a site operator to respond.
You are now chatting with ‘Jed’
Jed: Hello, how may I help you?
kevin: hello i am wondering when canadian phone numbers will become available
Jed: Please wait while I check that for you
kevin: ok
Jed: Thanks for waiting…
kevin: ok
kevin: whats the word on the canadian numbers
Jed: As I’ve checked here in our end, Canadian numbers will be available in the late 2009.
kevin: how come it is taking so long for them
kevin: I have heard many different times and dates from people who have talked to live chat
Jed: One moment please…
Jed: Please hold on for awhile…
kevin: ok
Jed: Our engineers are already working on some upgrade to offer more and better magicJack features including the area codes.
kevin: so that means canadian area codes or american area codes theyre working on
Jed: Canadian Area Codes…
kevin: all i want to know is will i be able to get a canadian phone number soon or should i just not renew my magicjack
Jed: For sure you can have it soon Kevin…
kevin: its kind of pointless for a canadian to own this unit right now cause it charges peoples cell phones that are locally for me to call them with my american number
Jed: Don’t worry as i’ve talked to our engineers awhile ago…
Jed: One moment please…
Jed: Thank you for your patience. I will transfer you to a higher level of support. Please hold while I transfer you.
kevin: but ive read many forums and seen many copies of chats for when the canadian numbers will be available it seems everyone you talk to has a different answer something of what people want to hear to keep them around
Please wait while I transfer the chat to the best suited site operator.
You are now chatting with ‘Irene’
Irene: Hi, Kevin.
Irene: This is Irene. Good day to you!
kevin: good day to you
kevin: but ive read many forums and seen many copies of chats for when the canadian numbers will be available it seems everyone you talk to has a different answer something of what people want to hear to keep them around
Irene: Thank you Kevin.
kevin: i just want to know how long until i can get a canadian number
kevin: not some universal timeframe that keeps moving later and later as the year progresses
Irene: I apologize Kevin, Our engineers are already working on some upgrade to offer more and better magicJack features including the Canadian area codes. However we can’t offer time frame regarding this matter. Please refer to our site for more updates at http://www.magicjack.com
kevin: so noone knows its just a waitng game then
Irene: May I know your email address please?
kevin: *******_**@hotmail.com
Irene: We will just update you with your email address.
kevin: arent you going to do that already seeing as how I have bought this unit from magicjack.com
Irene: Thank you, we will note that.
Irene: Is there anything else I may help you with today?
kevin: i may be canadian but i know its cheaper to buy from the US because postage shipping and handling are ridiculous here
kevin: nope i just wanted to know if i should renew or not hopefully i cant get that canadian number before my subscrption ends
Irene: I fully understand Kevin.
kevin: well thank you for your help have a wonderful day
Irene: You are most welcome, Kevin.
Irene: Thank you for stopping by to chat, I hope I did a good job at addressing your concerns. Please take a second to answer a one question survey about the service I provided. Please click the “close” button on the top right of this screen and the survey will appear. Thanks again!
someguy | Jan 6, 2009 | Reply
Looks like MagicJack did fix the Toronto-cell phone problem, but it works only some of the times. Like today I tried a number 6 times, out of which 5 were false rings, and it connected through only once. The person I called didn’t get any of my 5 calls.
I’ve restarted it a couple of times, but that didn’t help, and I still kept getting false rings. Anyone else having this problem?
sadaf | Jan 7, 2009 | Reply
Thanks for setting up this blog. Ongoing feedback is informative although sometime petty
Bevirli | Jan 12, 2009 | Reply
I am interested in joining the magicjack forum. Can anyone tell me how to do this since I was prompted for a login and password when I tried to view it. There is however no option for new members to register.
abake | Jan 12, 2009 | Reply
Upon reading the posts here, MagicJack should be changed to MagicJerk. I was on the verge of buying a MagicJack until I read about all the problems and no Toronto or other Canadian phone number availability. It’s unfortunate that such a potentially good device and service is ruined by very poor business practises and technical support.
Grim Reaper | Jan 12, 2009 | Reply
including to your tv act it says you will not be charge for 30 days i ordered it i looked at my account the followig day and you have charged me before the 30 days you charged me 51 dollors i haVE IT recorded just in case you say no and i have a copie of my bank statement where it shows the charge fro the 51 dollors AND thats for false advertising so i am going to put it back in the package and send it right back to you guys that i can get my full refund thank you very much and for the future dont offer things that u cant keep bye!
DOLORES ORTIZ | Jan 16, 2009 | Reply
I found any sound problems are solved with putting a simple in line phone filter between magic jack and phone line . You know the ones that come with your internet service to use on all your phone lines they work just great and make the my magic jack the clearest phone that I have.
Horst Teschke | Jan 19, 2009 | Reply
I have a magick but it have a usa number wich is good in one way for barbados callers but in canada it is bad i will like to hahe a candan number then i can stop my loacel phone services but as till then i cant,Because when i go to the docter or eny outher appoments where i need to get call’s that is no good for me, I like the services so far but if i can get a canaden number it will be very good for me,
Carl Mascoll | Jan 24, 2009 | Reply
it is 39.99+15.00+2.00(gst)=56.99
not 56.99 plus plus plus
you know better than that Neil.
Anonymous | Jan 26, 2009 | Reply
Hello,
I have been told by the C.R.T.C. that…
YMAX, MAGICJACK LP or MagicJack.com can only file as a reseller in Canada.
(They have not even done that yet… as of today’s date.)
They can not become a (CLEC) or a Competitive Local Exchange Carrier since they are a USA COMPANY.
( (CLEC) or a Competitive Local Exchange Carrier… means a phone company in CANADA! )
If anyone does not believe the statement I have just made above… do not take my word for it until you have contacted the C.R.T.C. and asked them yourself if this is true or not.
Here is the Toll-free number for the C.R.T.C. : 1-877-249-CRTC (2782)
CANADIANMAGICJACK.CA LTD is now a Proposed CLEC as seen on the C.R.T.C.’s website :
http://support.crtc.gc.ca/tlcmlsts/default.aspx?indx=40&lang=e
Once you click on the link above scroll down to the bottom of the page.
I hope this will clear the air once and for all.
Best Regards,
Neil Adams CEO.
CANADIANMAGICJACK.CA LTD
1-800-493-0740
Neil Adams | Jan 28, 2009 | Reply
can anyone tell me..Neil?… if I can get a canadian area code(519) for a majicjack and will it have all of the options as the american counterpart?
concerned | Jan 31, 2009 | Reply
I will like to have a 416 or 647 Airel code an i will like to now what i will have to do,
Carl Mascoll | Feb 1, 2009 | Reply
Please See:
http://www.canadianmagicjack.ca/services.html
If you would like to get a Canadian Local Number.
Neil Adams | Feb 1, 2009 | Reply
Got this product tonight ,kinda cool actually…the only thing is the compain of false advertisment they do with CANADA.
I spoke with 2 people on the live help , they wer really nice ,and very professional but this does not excuse the end result.
Saying “sorry sir” , doesnt quite cut it for me…. This is not about money ,or the time I spent with the 2 live agent tonight ,but is only about false advertising and being cheated into buying something that I can use only outgoing , since all incoming calls go to new york ….
God I wish I saw this website before buying this product…
all I see here , is promesses promesses and more promesses but no results….
4 words comes to mind
” LESS TALK ,MORE ROCK !”
Seb | Feb 3, 2009 | Reply
I have been trying to register my magicjack since 8:30 am this morining it is now 5:21 pm . all I get is “UNABLE TO CONTACT THE REGISTRATION SERVER.—PLEASE RESTART THE PHONE AGAIN IN A FEW MINUTES”
Can someone come to my aid, I have disconnected my home phone service?
By the way there are Canadian numbers available in the Toronto area (area codes, 905 & 647
Jim Schram | Feb 5, 2009 | Reply
Actually, magicJack does work better now..only sometimes it still does give false rings. Offcourse, thats creates a question on whether its okay to depend on it completely for calls to Canada…??!
sadaf | Feb 7, 2009 | Reply
How can i register my magicjack with canada number?
Dexter | Feb 19, 2009 | Reply
Last week I have received the Magic jack from US.It is very simple to install and is really working well. If you have a broadband connection from Rogers, Magic Jack is perfect. I am using the unit only making calls to US and Canad which will give me atleast $20/month.
Very hard financial situations ahead this is a great blessing.
Hope I may get a candian number some time.
Bala | Feb 20, 2009 | Reply
How do you go about obtaining a 905 or 647 no.?
Robert Street | Mar 6, 2009 | Reply
I cant under stan computer very well so tell me in plane words what to do to have my canadan phone number it is ok for me but no one in canada will like to call me long distence,if you noe what i meane,
Carl Mascoll | Mar 7, 2009 | Reply
Can I set up a fax machine and receive faxes using Magic Jack? If so is there anything I need to know about doing this so I can set up office in my SUV…thx!
Shannon | Mar 7, 2009 | Reply
Hi All,
I have a quick question to anyone who can answer it. While “local” numbers are available…. the local numbers are only for major cities, (ie Halifax in my case). We live about 2 hours from Halifax and for us Halifax is a long distance location with our current provider.
The question in… If I purchase a local Halifax number from Canadianmagicjack.ca, will people calling into our home from the local area be paying long distance as they would now pay long distance to Halifax?
Thanks in advance for you help,
Allan
Allan | Mar 8, 2009 | Reply
905 is Mississauga
toronto is 416 & 647
.. they guy said *674*16 XXX XXX
*676*47 XXX XXX
omar | Mar 9, 2009 | Reply
i have been using majic jack for a year now and i love it. i love it so much i went and got 2 more 3 in all so i dont have to wait on the kids while they are yaping away. and the chat helpers on line are awesome i just love majic jack
thanks Rev Desmond Richard
Anonymous | Mar 16, 2009 | Reply
Blew the wad and purchased a MagicJack even though there were some bad experiences in the forums… figured what are you gonna lose if only $20bux a month after you buy the little box.
Well it worked as advertised… two things are evident… me thinks it’s susceptible to RF interference so use one of those DSL filters, might even make a linear choke by wrapping 20 turns of phone line in a coil or put in a ferrite bead or two if you have any… and do NOT surf the net while on the phone… both Cable and DSL are asynchronous, meaning your upload speed ( and when you talk) is quite slow… Shaw only gives 450K upload even on a 7.5mb high speed service.
Yeah… a Canadian phone number would sure be nice, not sure what the hold up is.. seems like a no-brainer… other parasitic VoIP services like Vonage and Primus or the dedicated service like Shaw’s home phone service can manage to reserve a pool of numbers for their customers, so why not MagicJack?
Richard | Mar 17, 2009 | Reply
How is majicjack for international calls. Specifically, I’m looking to buy two, one for my home here in Toronto, and another for family in England. It’s advertised that if each of us has one, the calls are free. Any experiences with this? Thanks in advance.
g | Mar 18, 2009 | Reply
I got my magic jack last year October 2008. I have no problem what so ever. I am in North Hatley in Southeastern Quebec and the reception is excellent. I bought some long-distance options to call my relatives in Sweden and Philippines and Wo wo weeeee
it works and it is so so cheap. I am a very patient person and i was told that some time soon or before the end of this year ‘09 we are going to have area codes in Quebec 514 819 etceteera……………………..
What I can say to you guys is just wait. If you are a whinneyyyy kinda canadian nothing much will happen…JUST WAIT…Magicjack Area Codes are coming….and be patient bye folks. As the saying goes…they also serve who only stand and wait.
leif | Mar 24, 2009 | Reply
Leif
Are you stupid or something ? What does patience have to do with anything ? They Lied and still did not provide local area codes..
Maybe you go work for them you dumb numb human being you are…
seb | Mar 24, 2009 | Reply
Hi,
I am from Guyana, South America. I am using majicjack for over one year.The problem is that my internet provider is blocking ISP and I cant work my magic jack. I use to unblock ISP using hot shield but now my hot shield not working.
Please is there anyway i can unblock ISP. do you know any software i can download to work it. PLEASE PLEASE HELP. anyone with advice email me at stressout25@hotmail.com
Tina | Apr 2, 2009 | Reply
Anyone here try this service yet?
http://www.canadianskype.ca/services.html
I need to know how it is, and does it come with caller i.d, and how long does it take to setup?
Thanks
Tropics | Apr 15, 2009 | Reply
using a magicjack is a no-brainer.
I am saving $700.00 CDN per year. who cares about not having a Canadian phone number? and the fact that someone calling me has to pay between .03 and .07 cents per minute for long distance. If they are really that broke or worried about it costing them .50 cents to talk to me for ten minutes, they can call me and hang up, i will call right back if i feel like talking to the cheap idiot.
anyone that has trouble with getting the thing to work has not read the instructions. firewall settings must be right, net-nanny or other isp blocking software has to be set up properly. sound settings have to be set right, and the crappy operating system called windows has to behave it self. if your isp is throttling your connection, that is not a magicjack fault, it is your fault for using a crappy provider.
not a blind sheep | Apr 19, 2009 | Reply
I wonder if it is possible for magic jack to come up with router or modem that lets us use the magic jack without having the computer on like the VONAGE system I do have both phones now and I am in AB. Canada
Eric Cymbaliuk | Apr 28, 2009 | Reply
Thanks for the info here. I have been following this product for a LONG time now, at first thinking it was a scam, but it really looks like they are becoming a major player.
On the Rogers issues, I suspect we all know what the answer is… Once they do finally get the ability to PORT Canadian numbers with your own AREA CODE, this thing is GOING TO VIRTUALLY KILL ROGERS HOME PHONE over time!!
Does anyone have proof that Rogers is intentionally attemptimg to block outside calls into their network from MAGIC JACK users?? or make it as difficult as possible for them???
I would NOT put this past them. But would this be LEGAL??
Phil L | Apr 28, 2009 | Reply
Just wondering. I need to call a USA toll free number from Canada. But the 800 number won`t allow calls from Canada (the 800 # only works in the States)
Will the majicjack get around this problem?
Reily | May 8, 2009 | Reply
Got a MJ from the US and installed it in Toronto on my PC running Vista. I can make local calls in Toronto to Landlines and Bell Cellphones. However when dialing long distance to the US the line goes dead. Any idea what I am doing wrong? Does the US version have different firm/software than the CA version?
Wolf | May 9, 2009 | Reply
I carry my magic jack around the world
It readily connects me to the free north american long distance service. Additionally my son has one also – in australia. Both of us have setup our units so they have a Florida area code. We easly connect to one another though via MJ itself. He calls his canadian home for free daily.
Beats Ma Bell, Telus and Primus by a country mile…. best thing since sliced bread
Iain | May 15, 2009 | Reply
mine keeps going on hold too!!! its terribly frustrating! i’ve had the online techs refresh my settings various times but it always returns… any ideas anyone???
sarah Smith | May 17, 2009 | Reply
Often I would respond to majicjack.ca
asking about getting a Canadian telephone number ..no no no respond back..makes you wonder why..5 times i have email them and no responds back asking about getting a Canadian number..
I gave up on them so perhaps if anyone can tell me if they got a Canadian tel number
TO CONTACT ME ur.a1@rogers.com
TOM | May 18, 2009 | Reply
why is everyone hung up on getting a Canadian number?
It really is unnecessary. MJ allows you to call Long Distance for free anywhere in USA and Canada.
Dont treat it as a absolute replacement for a telcom service. Just get MaBell’s basic no frills service if you wish local people to reach you without calling the MJ US number.
Another benefit – no marketing calls if you register with the US no-call service. Unlike Canada’s no-call service whioch has holes in it.
Iain | May 20, 2009 | Reply
tech probs – I wonder if impatience has alot to do with the issues being raised here.
I dont have any operating probs with MJ. enclosed instructions suggest disconnecting your router once a month – but I have not done that. I unplug it from the USB when not in use and I put it back into the SAME usb slot everytime. Neither norton nor my firewall are involved.
You have to let it self-install and wait until you see the ad panel and the 911 light operate to know you are properly connected.
AND if you want to – drive over to Buffalo and get a MJ from their local Radio Shack store and stop messing around with the postal service or intermediary sellers.
Iain | May 20, 2009 | Reply
Leif , I live sherbrooke i have the Mj if you know is availlaible for quebec to area 819-sherbrooke etc please let me know
eric
nismolive@hotmail.com
eric | May 24, 2009 | Reply
I have the canadianmagicjack # however it is not working at the moment AND there is no response from either http://www.canadianmagicjack.ca email or from Neil Adams at the 800 number. Maybe he can tell us what’s going on??
Wayne | May 25, 2009 | Reply
These are the Canadian area codes which are avalible for Ontario And Quebec for $59.99 per year Canadian Funds
289 Ajax-Pickering
613 Athens
289 Aurora
289 Bolton
289 Bowmanville
289 Brampton
613 Brockville
289 Brooklin
289 Burlington
289 Campbellville
613 Cardinal
289 Clarkson
289 Cooksville
226 Exeter
289 Fort Erie
289 Freelton
289 Georgetown
289 Hamilton
289 King City
519 Kitchener
226 London
613 Mallorytown
289 Malton
289 Markham
289 Milton
514 Montreal
289 Newcastle
289 Newmarket
289 Niagara Falls
289 Niagara-On-The-Lake
289 Nobleton
289 Oakville
289 Oshawa
613 Ottawa-Hull
289 Pelham
289 Port Credit
289 Port Perry
613 Prescott
418 Quebec
289 Richmond Hill
289 South Pickering
613 Spencerville
289 St. Catharines-Thorold
289 Stouffville
289 Streetsville
289 Streetville (Mississauga)
289 Thornhill
647 Toronto
289 Unionville
289 Uxbridge
289 Waterdown
289 Welland
289 Whitby
226 Windsor
289 Woodbridge
Me | May 26, 2009 | Reply
$59.95 ANNUAL fee ???
no way – stick with the US manufacturer – it is only annually $20
iain | May 27, 2009 | Reply
Question:
I travel a lot and write sales orders in the process.
Can I hook up my fax machine or fax orders through my computer via Magic Jack?
Gary | May 27, 2009 | Reply
Has anyone had any recent experience with http://www.themagicjack.ca or http://www.canadianmagicjack.ca?
Glenn | May 29, 2009 | Reply
Hi, We live in Mexico and would like to know if we were to subscribe to MagicJack in Canada and use their 647 Area Code for Toromto + number. Can people living in the Greater Toronto Area call from say Area Code 905 or 416 to that number and reach us down here without cost?
Marito326 | May 29, 2009 | Reply
Hi Glenn,
As I said above canadianmagic jack number I have does not work anymore and there is no replies to either phone calls or emails!!!! I did however buy my magic jack from Victor at magicjack.ca and no problems.
Wayne | May 29, 2009 | Reply
This product works , but there is NO CANADIAN area code , I repeat NO CANADIAN arae code…some of the fraudulant losers come here and say its there ,BUT ITS NOT !
DONT BUY THIS ! unless you want people calling the states to get a hold of you .
seb | May 30, 2009 | Reply
I need your help please. My magicJack kept working with my own computer whenever I plugged it to the same USB port. But two days ago I unplugged and re-plugged it few hours later but didn’t work. On its screen panel i receive the message “WARNING: you must plug MagicJack into USB”. I plug it in different USB ports but receive the same message. I plugged the Magic Jack into another computer USB port several times, it worked alright.Has anybody faced with the same issue and how to fix this problem, please.
Alan | Jun 2, 2009 | Reply
Alan, plug in the magicjack usb directly rather than through the “hub” that comes with it. If it doesn’t work then your device is busted…u need to contact the customer service and order a new one.
admin | Jun 2, 2009 | Reply
Hi, Can someone can please help us? We live in Mexico, heard a lot about MagicJack, want to buy a MagicJack device in the USA because you can’t get one down here, and take it back to Mexico.
Our family lives in the Toronto area and we therefore want to get a 416 Area Code base phone no. so that we and they can use it to contact each other.
Question:
How do we go about obtaining this 416 Area Code base phone no? from whom? how? where? and at what cost?
We have contacted the Vancouver based Canadian MagicJack website by e-mail, as you cannot get a hold of them by phone, but we cannot get a straight answer from them.
Hopefully you can answer the question for us. Thank you and we are looking forward to your reply. Regards.
Mario & Ellen | Jun 3, 2009 | Reply
Yes, most 905 and 416 numbers can be called without long distance charges from a 647 area code.
Greg | Jun 7, 2009 | Reply
I noticed my MJ is one way in. That is my hpone received voice but not sending one. I re-formated and restarted computer and also change USB port which now connect ed directly to MJ. I received now a message saying “YOU ARE NOT CONNECTED TO INTERNET, ERROR 9″ The connection to internet is ok, could please let me know what is wrong. I got MJ less tham 6 weeks from themagicjack.ca. Is it busted or ….???? I need help, please
Al | Jun 7, 2009 | Reply
do u have a firewall? It’s most probably your firewall dat’s blocking the connection. You should talk to magicjack customer support and they will help you unblock it.
For now, you can disable ur firewall and use ur MJ.
admin | Jun 8, 2009 | Reply
I would like to purchase a Magic Jack to send to St. Kitts, I currently live in Toronto. So all I need to do is purchase a Jack and send it to St. Kitts and i would be able to call a Toronto number with no hassles??? Could i get some more information on this? Like what problems i could run into? Shawn.
Shawn L. | Jun 10, 2009 | Reply
When MJ connected into computer gives message on display screen saying that ” RESTART MJ & TRY AGAIN ERROR 401″. I restart MJ but receive the same msg. Please give comment on this issue.
Al | Jun 16, 2009 | Reply
Ordered unit and after 11 days it still has not arrived. Credit card was charged of coursr on day one. Called for help but the usual – I will investigate issues arose. I am about a 30 minute drive from their home offices and still they need to investigate with Canada Post. Has anyone ever tried to investigate a letter or box sent by regular mail? Forget it, it can’t be done.
I will see what comes of this and let you all know, but I would be Real Careful when ordering , besides, $15.00 s/h for a mailed bos weighing just 3.5 oz is already a clue that something is amuck.
JS
JS | Jun 17, 2009 | Reply
Hi,
We live in Mexico and have recently purchased a MagicJack device in the USA because you can’t get one down here.
Our family lives in the Toronto, Ontario area and want to get a 416 Area Code base phone no. from MagicJack so that we can contact each other.
Questions:
a) How do we go about obtaining the 416 Area Code base phone no?
b) From whom?
c) How?
and d)
d) at what cost?
We have contacted the Vancouver based Canadian MagicJack website by e-mail, but we cannot get a straight answer from them.
Does anyone know the answers to the above?
Thank you and we are looking forward to hearing your comments.
Mario | Jun 30, 2009 | Reply
well I don’t think things will ever get better I have a magic jack with an area code in Arizona and any one who calls it the call is forwarded to my Canadian # and that works the fact is this is its cheep and makes a second phone with free long distance and that is worth the price .
It is so true every one is looking for something for nothing and that won’t happen trust me ; Eric
Eric Cymbaliuk | Jun 30, 2009 | Reply
I had Magic Jack for about 2 months, and this thing is awesome, it’s a US # forwarded to my cdn cell, and I only use it to make outgoing calls to the US and Canada. I never had a landline and now i definitely never will.
One thing I noticed is that I have Rogers Hispeed and use their antivirus software, they changed from norton and the firewall blocks MJ, even when you tell it to allow MJ, it still wasnt allowing MJ fully, so I just disable their firewall and use the windows firewall.
David | Jul 3, 2009 | Reply
All they need is broadband with a 128 minimum upspeed, and MJ will work flawlessly
David | Jul 3, 2009 | Reply
If you use the Rogers safety software, their firewall is the culprit, disable it and use the windows firewall
David | Jul 3, 2009 | Reply
If i buy 1 magic jack, will the internet work for all three of my computers? or do i have to buy 3 magicjacks? and on top of that, will the phone work too?
Sahiti | Jul 16, 2009 | Reply
Again ;Sahiti you are looking for something for nothing your phone is only active when your MJ is plugged into computer and it must be on at all times if your computer is on sleep mode it will not automatically go active when switched on or unplugged for a moment it don’t work so in your case if you want it to work on 3 computers you need to buy a MJ for each computer and leave all computers active
Eric Cymbaliuk | Jul 16, 2009 | Reply
U don’t need MJs in three computers. You can just get a cordless phone.
admin | Jul 16, 2009 | Reply
thank you eric, so do i have to subscribe for all 3 of the magicjacks? and pay 60$ per year?
Sahiti | Jul 16, 2009 | Reply
I’m sorry, lol i am technically-challenged… i do have a cord less phone, well the base of the phone is still connected to the wall. anyways, so i have to plug the Mjack to the base, and all my 3 computers and this phone would work?
Sahiti | Jul 16, 2009 | Reply
Sahiti, sorry I am not sure what you are asking.
U have a landphone currently, which is a cordless? You don’t want a land phone anymore?
If that’s the case, just simply connect MJ to your cordless phone. You don’t need MJ in all three computers unless you want three completely different numbers.
Just connect MJ & phone to one of your computers with internet access and you are fine.
admin | Jul 16, 2009 | Reply
I was in desperate need to call some customers in Canada before I lost their business. I looked into getting a land line and many other ways to talk with them. I was told that the Magic jack would let me make calls to Canada for free. I bought one $40.00 I think I get the first year free, I thought it was free, period. Not to worry, this is so awesome I got to my laptop plugged it in and it installed all by itself. I made a call to Canada right away. We talked for well over an hour FOR FREE. I will be buying these and “giving” them to my Canada customers so we can talk for free and they can use it too. I did have a slight issue with the sound at a couple points in our conversation. It sounded like she was talking into a high speed fan. But it left as quickly as it came. I am so happy, this helped save a “dill” that I might have lost.
Thank you so much,
have a blessed day.
Samantha
samantha@sandjpicklepop.com
S and J Pickle Pops | Jul 17, 2009 | Reply
hey what going on people ..
i dont know when canadian number gonna come .. but i got MAGICJACK bought it from toronto CANADA , i got an american number i know i know u ask why .. well anywayz they dont have canadian number yet .. but just imagine 1 year free long distance ..
all u do is plug it in wait until it load up be patient next thing is it will upgrade automatically then next thing is u register your information then u good too go
Anonymous | Jul 17, 2009 | Reply
Canadian number is available now at http://www.themagicjack.ca/
u gotta pay 59.99$
admin | Jul 17, 2009 | Reply
Hey again, so i have 2 computers, 2 laptops, 1 cordless phone, 2 cell phones, and 1 Magicjack. So HOW and WHERE do i connect the Magicjack, so that all my computers and my phones work?
will cell phones also work? like with one Magic jack will ALL of these things work?
Sahiti | Jul 17, 2009 | Reply
U can’t get cellphones to work with magicjack. Just connect Magicjack to one of the computers with good internet connection. Then connect ur cordless phone to that.
admin | Jul 17, 2009 | Reply
Hello,
Hope all is well with you today.
Could I forward the Magicjack number to my cell?
Thank You,
Samantha
S and J Pickle Pops | Jul 17, 2009 | Reply
Do you HAVE to have an internet connection to use the magicjack? If you do not have internet connection, does magicjack work?
Bella | Jul 17, 2009 | Reply
Samantha, u should be able to.
Bella, Magicjack is a VOIP service. Without internet it won’t work.
admin | Jul 17, 2009 | Reply
Hi
I am going out of CANADA day after is it possible to get a Magic Jack in this short period and will i be able to call back here from INDIA and also will my family be able to call me there on my magic jack.
kamal | Jul 20, 2009 | Reply
To the owner of majicjack.ca, I’ve been trying to get customer support from your site to no avil. How can I get someone to answer questions that I have.
Can you please give me an alternative way to contact you.
Thank You
Rose | Jul 20, 2009 | Reply
We ordered ours about 3 weeks ago from the Canadian site (the Hamilton guy) and still have not received it. There is no customer care. Dialing that 1877 number leads to Victor’s voicemail which is full.
There’s no way to tell what happened. I think this is just a scam and really regret paying $109 for the whole thing. Should have known it was too good to be true!!!
Anonymous | Jul 21, 2009 | Reply
CANADIANMAGICJACK.CA LTD IS NOT
MAGICJACK.CA INC A.K.A. “THEMAGICJACK.CA!
So to all of http://www.themagicjack.ca customers…
If you are having troubles getting someone to return your calls from “MAGICJACK.CA INC”.
CANADIANMAGICJACK.CA LTD is sorry for your troubles.
That said…
We are a different company in VANCOUVER BC.
CANADIANMAGICJACK.CA LTD is getting a lot of emails and phone calls from THEMAGICJACK.CA’s customers…, but we can not help you since you are not our customer.
Thank you for your understand.
Cheers,
Neil Adams CEO
CANADIANMAGICJACK.CA LTD
1-888-886-6463
NEIL ADAMS | Jul 21, 2009 | Reply
Thank you for your understanding.
Cheers,
Neil Adams CEO
CANADIANMAGICJACK.CA LTD
1-888-886-6463
NEIL ADAMS | Jul 21, 2009 | Reply
Anonymous,
I just read that Majicjack.ca has been sold to Canadianmajicjack.ca in the last week or so, maybe that’s why it’s late, I also went to majicjack.ca today and found out that they sold of the products.
I agree there is no customer service.
Rose | Jul 21, 2009 | Reply
Come on group,,, there ain’t no free ride. I signed up with Skype 6 mos back. No BS, dial the # make your call. If your friends, relatives, cousins etc, can’t afford $7.00 every 3 months, then oh well!
Quitcher bitchen!
Bye now.
briang | Jul 21, 2009 | Reply
For everyone out there thinking about getting an ATA box from Canadian Magic Jack, just a little bit of warning. I ordered the ATA and a local phone number 6 weeks ago. It took 4 weeks to get the phone adapter after many calls to customer service (and leaving voice mails).
The phone adapter finally arrived and 3-4 days later I got the local number. But while I can dial out without problem, incoming calls are still not working. The problem is that the Linksys SPA1001 phone adapter doesn’t like to be behind a router. Linksys recommends a newer version that Canadian MagicJack doesn’t ship.
Plus is that you can get local Canadian numbers and they work if you can get them to work but beware of customer service. If you have a problem, you may not get a call back.
My two cents. Hope this helps someone.
Anon
anon | Jul 31, 2009 | Reply
I ordered, for magic jack, like a month age, I STILL DIN’T GET IT!!
what should I do?
it is bad?
will they steel my money?
kelvin | Aug 2, 2009 | Reply
kelvin,
Assuming that you are talking about Canadian Magic Jack out of Vancouver, my response would be that you will receive your magic jack. They do exist and do ship out either Magic Jacks or like I got, the ATA box. The problem is that you have to keep calling them. They’re probably understaffed and often don’t respond to emails or phone messages. This makes the experience very frustrating. If you do not receive anything soon (after making attempts to call them, you can always file a grievance with PayPal. PayPal will open a diaglogue with the vendor and try to find a resolution.
My final comment would be that Canadian Magic Jack is not looking to rip you off, you just need to understand that they lack adequate customer support. This may be rectified in the future but is the reality today.
Hope this helps.
Anon
anon | Aug 2, 2009 | Reply
How can I call them if it goes to message all the time? 1 877 901 JACK
is there another phone number?
And what is the exact procedure to “file a grievance with PayPal”? can u plz provide me with mail adress, or the website, or some contact info for doing this please?
thank you
kelvin | Aug 6, 2009 | Reply
Oh! and is this the mailing address?
1030 Upper James #204
Hamilton, Ontario
L9C6X6
so what exactly do i mail them? i dont know how to “file a grievance with PayPal”
what do i mail them?
kelvin | Aug 6, 2009 | Reply
I’ll try to explain it to you. As far as I know,
there were two companies selling Magic Jacks, one in Vancouver and one in Hamilton. But they were separate companies. You bought from the one in Hamilton. I bought my service from the one in Vancouver. Two different companies. Now, I believe I read that the one in Vancouver bought the one in Hamilton but I could be wrong.
I suggest you contact the Vancouver based one at http://www.Canadianmagicjack.ca and see if they can help you. Paypal might be able to help only if you paid for your Magic Jack with the PayPal service. If not, then I don’t know what your recourse would be.
Hope this helps.
anon
anon | Aug 7, 2009 | Reply
Well, Nick, that is very unkind of you NOT to support the people who bought their magicjacks from Hamilton.
I, for one, will NOT be buying your product because of all the problems that people on this forum have been sharing.
It seems that you have a decent product, but that your customer support is woefully inadequate and there are some problems also with your product NOT performing as indicated. I do hope you guys get your act together and start getting your products and customer support in better shape.
Right now, I don’t see that in your business, and I will tell everyone I know NOT to buy from you.
Bob | Aug 8, 2009 | Reply
I was having problems with my Toronto number, Canadian Magic Jack fixed the problem and gave me a more time (to cover out of service time). The time it takes to reply could be improved though and hopefully it will get better. I actually like having US and Canadian numbers. My MJ is connected to a cordless and works very well. You can’t beat the price!!
Ray | Aug 8, 2009 | Reply
Yes, I agree. Having a Toronto number is very appealing. As you mentioned, I don’t have a problem with the service per say but rather the customer support. My worry is that if something goes wrong and you call them for support, you may not get a call back. And then what?
There are other providers in both Ontario and Quebec that offer similiar services but when you call them, someone answers. That may be another option.
Anon
anon | Aug 9, 2009 | Reply
There is another company (Au Group Electronics) in Niagara Region selling magicJack. Their price is relatively lower and their customer support is decent. If you live around that area, you can also arrange pick up with them to save the shipping and handling cost.
My magicJack was expired at the end of July, but I do not have a credit card to pay magicJack for the renewal service. They did it for me.
http://www.auelectronics.com/products/service/magicjack/svs-mj-002.html
Cathy | Aug 13, 2009 | Reply
Check this one out… http://www.acanac.ca/Phones.htm
I am using it…. All I need to do is buy my own ATA box for $80 on eBay… and it is $9.95 a month.. I get an Canadian VoIP number…
I been using this a year no problem what so ever… They also come with a softphone where I can use it on my computer.
Oh did I tell you I can use this on my Nokia N95 also? All I need to do is use an software called “Fring” (www.fring.com). I was in Vancouver on April, and I called back to Toronto… without long distance or Roaming charges with my Cell Phone… Because I am using VoIP on my cell phone. But I must say, I do have a 6GB Data Plan From Rogers.
Clm | Aug 14, 2009 | Reply
Interesting…hmm….i heard some bad reviews about the acanac. I also have some bad experience with canaca.ca, their sister company.
Do u use this as your main phone line?
admin | Aug 14, 2009 | Reply
I don’t use acanac phone service, but use its internet service with a dry line at local phone company. (Basically a monthly CAD$18.xx internet fee + CAD$8.xx dry line fee.)
So far, the internet works great. I am in Niagara Region.
Mike | Aug 14, 2009 | Reply
i just got my M-jack and my phone number starts with 205.. and it dosen’t allow me to have a 416 number, i live in toronto. why is this? and is there an option for choosing my own number? and can my friends from toronto call my 205 number as a LOCAL CALL?
rosey | Aug 16, 2009 | Reply
dose every one in toronto who use a magicjack get a 205-XXX-XXXX number, or is it just me?
rosey | Aug 16, 2009 | Reply
Just wondering I noticed they have changed the site again. They don’t seem to let their affiliates know of the changes. Do you now get a Canadian number for free with the Magicjacks?
Sheila | Aug 20, 2009 | Reply
I purchased the magic jack a few months back, I then purchased a Canadian Number (204) area code from CANADIANMAGICJACK.CA The canadian number worked for one day, now all calls to that number get a busy signal. The US number works fine though, I’ve contacted CANADIANMAGICJACK.CA through email and have yet to get any kind of response, has anyone else had this problem?
Rob | Aug 21, 2009 | Reply
I also just started with the acanac internet service. $18.95 / month plus $8.00 for a dryloop. So far so good. Cheaper than Bell Sympatico with unlimited downloading. I will probably try their VOIP service with a Toronto number because I can’t get service from Canadian Magic Jack out of Vancouver. I want to return their ATA box but can’t get them to provide a return mailing address. Frustrating.
So next step is to get PayPal involved. They offer some protection if the vendor doesn’t resolve the problem.
We’ll see.
anon | Aug 21, 2009 | Reply
hej i wanna to buy .. plse cont me
aden | Aug 23, 2009 | Reply
We are the authorized resellers of MagicJack and we ship for less. For any questions on magicJack email us at admin@us2mytown.com or for further details of mJ visit us at http://www.us2mytown.com/magicJack-M0009J.htm
US2Mytown | Sep 6, 2009 | Reply
We are the authorized resellers of MagicJack. For any questions on magicJack email us at admin@us2mytown.com or for further details of mJ visit us at http://www.us2mytown.com/magicJack-M0009J.htm
US2Mytown | Sep 6, 2009 | Reply
Joe…….why would you be using a cell phone at home anyway? No land line?
Michael Scott | Sep 16, 2009 | Reply
I see on the “official….original…US” MagicJack website, http://www.magicjack.com, that they have no affiliate or reseller program…..unless you are an “experienced” retailer. (see http://www.magicjack.com/9/faq/)
So, based on this….I have to ask: is http://www.themagicjack.ca a reseller/affiliate? Or a Canadian website owned by MagicJack USA?
Michael Scott | Sep 16, 2009 | Reply
Wayne, you said: DONT BUY THIS ! unless you want people calling the states to get a hold of you.
You are correct: obviously this product, as it exists, is for OUTGOING CALLS ONLY when it comes to using it in Canada.
It’s useless for incoming calls…..or to pretend it can replace your land line or VOIP product from Primus or Vonage, who DO have Canadian area codes!
Michael Scott | Sep 16, 2009 | Reply
http://www.themagicjack.ca is no more welcome http://www.cantalk9000.com i guess they dont want to deal with magicjack anymore and want people to use this cantalk. I heard from some people the quality isnt that good and some people say the quality is good. Same thing i heard about the magic jack.
CanadaGuy | Sep 19, 2009 | Reply
hello,
i need help, trying to hook up the MJ to my cell
phone in toronto.
wah process do i need to follow.
also, how does this reduce the amount u pay for cell phone plan .. i have fido.
alec | Sep 24, 2009 | Reply
Mr. Adams:
You are, most assuredly, a dick head.
Turned Off | Oct 2, 2009 | Reply
Ya that’s what she said about you to she was Turned Off.
Since you have no BALLS!
Neil Adams | Oct 2, 2009 | Reply
P.S. YOU CAN”T TALK WITH CANTALK9000!
Neil Adams | Oct 2, 2009 | Reply
i wanna to buy MagicJack but i,m living in SWeden at Stockholm , please send to me ur phone and ur address. tak
aden | Oct 3, 2009 | Reply
Roger’s new internet protection service blocks the packets for the Majicjack service over the internet. You have to turn off the “Rogers Online Protection” to complete your calls. I tried to tweak RPS by allowing the packets but each time a different socket gets used. I just put my MJ on another computer using non Rogers Protection. As an almost free after purchase long distance phone service, this produce cannot be beat. You do need a good internet service plan for it to function well. I also use multiple wireless phones with my MJ no problem. I do not expect the US co. will ever be able to supple Canandian no. for free. That doesn’t brother me. But they do need to be more upfront about the problems they are facing in accessing Canadian no.s
Robert | Oct 3, 2009 | Reply
I LIKE TO BUY MAGIC JACK PLEASE SEND ME THE TEL # TO CONTACT YOU AND PLACE MY ORDER. SINCE I DONT SEE ANY PHONE NUMBER ON THIS AD. I REALLY APPRECIATE YOUR RESPONSE AND HOPEFULLY WILL GET MY REQUEST. THANK YOU SINCERELY ROSA HERANDEZ
ROSA HERNANDEZ | Oct 12, 2009 | Reply
I am having trouble in dialing from my US magic jack number to a BEll mobile number in Vancouver (604-349-6164). Can anybody help?
Aditya Mann | Oct 13, 2009 | Reply
You can place order on our website http://www.us2mytown.com. We ship to anywhere in the world.
US2MyTown | Oct 20, 2009 | Reply
I just recieved my magic jack from canadianmagicjack.ca . I plugged it in and it seemed to do something and asked me to reboot the PC. After rebooting…..nothing. What’s next??? Do these things really work?
PERSK | Oct 24, 2009 | Reply
Canadianmajicjack.ca is a scam! Buyer beware! Mail them first, ask for an address, and local number. Please remember this, anyone can register a telephone number. The product you bought from them is a knock off from china.
Call the Better Business Bureau and report any suspicious activity.
Bill Ruck | Oct 27, 2009 | Reply
1st of all “BILL RUCK” we do not have you as a customer with us unless your using a fake name.
2nd CANADIANMAGICJACK.CA LTD has yet to receive any complaints from the BBB as it will show:
http://mbc.bbb.org/Find-Business-Reviews
If you need our address please ask the C.R.T.C. for it, they have it on file:
http://support.crtc.gc.ca/tlcmlsts/default.aspx?indx=40&lang=e
Don’t waste anymore of my time.
Cheers,
Neil Adams CEO
CANADIANMAGICJACK.CA LTD.
1-888-886-6463
NEIL ADAMS | Oct 27, 2009 | Reply
I think 60 USD is way to mutch.
I found mine from voip marketing & Sales for mutch better price and great service to.
I can recomend it.
Shira | Nov 2, 2009 | Reply
Hi Dan,
I now have the same problem here in Vancouver, I cannot make local calls with a U.S. number. I can call anywhere else but not local.
Sean | Nov 2, 2009 | Reply
Hi,
I’ve been trying to register my MJ but i cannot go thru. I’m at that page where it asks for the shipping/billing address. I am in Canada and it doesn’t take the postal address that we have. Is there a fix for this? Thanks!
Newbie2MJ | Nov 15, 2009 | Reply
Hi Victor,
How do I reach you? The phone number on themagicjack.ca website is not answered by any one, it says press 3 for sales and when u do that it goes to voice mail box that is full. I also tried to email you at victor@the magicjack.ca but did not get a response. Is there any other number I can contact you at? I am looking a At buying 2 magic jack’s and I have a few questions about that.
Please email me back at nits_mehta@yahoo.com
thanks
Neeta Mehta
Neeta Mehta | Nov 16, 2009 | Reply
NewbieMJ, you need a US address and postal code.
Tapi | Nov 23, 2009 | Reply
I GOT THE MAGIC JACK >>> I HAVE HAD IT >> FOR LIKE 6 MONTHS >> & its still great ..
am sorry if they dont have canadian number or maybe the do am not sure haven’t tried too change it .. but i didn’t bother to change it .. as long as i can use it , its great … i can make calls in coming & get calls out going .. and magicjack does truely
work , because my mom calls me from states because she calls me .. it rings normal and i pick it up and use it in TORONTO CANADA .. and i also do make phone calls as well
my NAME IS OMAR phone number is 1(404)647~5252
OMAR | Nov 26, 2009 | Reply
you can buy magicjack .. just go too any local computer store & buy 1 .. after 1 year runs out .. just pay $75 extra u will get 5 more years free .. you can also travel with u magic jack around the world and call people from Canada & States for free as long as you have magicjack with u .
OMAR | Nov 26, 2009 | Reply
I receive two MagicJack that cousin brought me from the STATES when I install I insert all the informations as I leave in MontreaL, BUT THE ONLY AREA CODE THAT gave me available was in the states, so I do now have an aera code American, no problem to call but if people wants to call me from Canada then its long distance, how can I change the aera to 514
Tks
Philippe
Philippe | Nov 26, 2009 | Reply
According to the most recent reseller newsletter, you should be able to change your US phone number to a Canadian phone number (there will be a US$10 one time fee). It looks like 514 is on the list.
Here are a list of current available Canadian area codes:
Canadian Area Codes
(Updated November 19, 2009)
Status Location Code
Available Manitoba – Winnipeg 204
Available Ontario – Hamilton 905
Available Ontario – London 226
Available Ontario – Niagara Falls 289
Available Ontario – Ottawa 613
Available Ontario – Toronto 416
Available Ontario – Windsor 519
Available Quebec – Montreal 514
Available Quebec – Quebec City 418
The following is part of the reseller newsletter:
“Canadian Area Codes Are Now Available!
magicJack now has local area codes available in the Provinces of Ontario, Quebec and Manitoba and has plans to expand shortly to most parts of Canada.
The available area codes are:
204, 905, 226, 289, 613, 416, 519, 514, and 418.
There is a $10.00 one time charge to obtain a Canadian area code.
You can determine which area codes are being added by regularly checking:
http://www.magicjack.com/1/areacodes.asp.
Existing magicJack customers
can change their number through
http://www.my.magicjack.com
New customers will have the opportunity during initial Registration of their magicJack.”
F.N. | Dec 2, 2009 | Reply
Effectivly if you loock for a code 514 or any other one in Canada, MajicJack gives you the availability but not the option to change it even in paying 10 dollars, it just put on the screen the option of. US aera code and none of Canadian.
Any body have better info
Philippe
Philippe | Dec 3, 2009 | Reply
WOW they finally got Canadian area codes. So now i can purchase the magicjack and pick a canadian area code so then people can actually call my local area code.
Just a question but can u make up your own number or do they have a list of numbers to choose from?
Tom | Dec 5, 2009 | Reply
I do npt know Tom I have seen on their web, that the have tha Canadian Aera codes, but you do not have a way to select it on a combo or a box its just show you the US one
Philippe | Dec 5, 2009 | Reply
I did have a client got a new magicjack with Windsor phone number: 519-800-xxxx.
So, for new magicjack user, this is definitely good news, I don’t know how long it will take to allow existing user to get a Canadian phone number.
It seems only limited area code in Ontario, Manitoba, and Quebec province are available.
The other bad thing for US magicJack user is: all area codes in new york city are no longer available since the beginning of this year. Anyone knew a reason?
F.N. | Dec 5, 2009 | Reply
I have posted the following info two times, and it didn’t go through, hopefully, it will go through this time.
The following is part of the correction on reseller newsletter:
“…
We made several errors in the magicJack Independent Reseller Newsletter sent out yesterday. Here are the corrections:
Existing customers cannot select a Canadian number yet. It is only available for new registrations.
Existing customers cannot select a Vanity number yet. It is only available for new registrations.
To get to the magicJack Customer Portal, use: http://my.magicJack.com. (You must omit the www.)
We apologize for these mistakes. Thank you.
Proactive Event Marketing, Inc.
“
F.N. | Dec 5, 2009 | Reply
“Just a question but can u make up your own number or do they have a list of numbers to choose from?”
From my experience, when I was activating the magicJack for my client (Windsor ON), there is a list of numbers to choose, you need pick one during the activation process.
(Even for US phone number, that list of number will cost you, not remember how much is that, should be around US$10. Otherwise you will get a random number without extra charge.)
F.N. | Dec 5, 2009 | Reply
For a small fee you can look for your prefered choice like with google voice
Sam Smith | Dec 6, 2009 | Reply
Google voice is really good, but it is only available for USA customers.
(It will detect the IP address, and only allow USA IP address to active the service.)
F.N. | Dec 6, 2009 | Reply
Even though the reseller news letter says the “USD$10″ is a one time fee, but I am still not sure, since you cannot tell from the order confirmation letter (Please refer to the email screen print in the following link).
http://www.auelectronics.com/forum/index.php/topic,5.msg207.html#msg207
F.N. | Dec 6, 2009 | Reply
After I go though all the screen cut of activation again, Please refer to the picture in this link:
http://www.auelectronics.com/forum/index.php/topic,5.msg208.html#msg208
During the activation, it says “I want a Canadian Number for $10 a year” instead of the reseller news letter “One time fee”. Please be aware of the difference.
So, it seems to be US$29.95/year for Canadian phone numbers, instead of US$19.95/year for USA phone numbers.
F.N. | Dec 6, 2009 | Reply
I was informed by a Majic Jack tech support agent, I believe but I am not completely certain that it was prior to purchase, that I would be able to change the US area code to a Canadian area code at no additional charge, once they were avaliable, one time only. There would be a charge to change from the 1st Canadian area code once I had it, to a difference one. That was a clear and unmistakalbe term of the agreement made by a representative of Majicjack. I’m not going to hold them to it but I would think that anyone they told this to should be given a Canadian area code as stated by the company representative and as obviously instructed to say such by the principals of Majicjack. Anyway, I am quite satisfied with using the MJ as is. One minor item I may already have reported on is Roger’s Online Protection Firewall blocks you from knowing you have connected…The firewall has to be turned off to use MJ.
Robert Street | Dec 7, 2009 | Reply
Yes, as someone above stated Rogers Firewall does block MJ, I removed Rogers security suite and replaced it with the free security suite from Microsoft.
Sam Smith | Dec 7, 2009 | Reply
Hey Robert what about other firewall programs? Do you have to disable that to use MJ? What about a router too? Does that need to be disabled?
Tom | Dec 8, 2009 | Reply
Anybody knows a reason why magicJack get rid of the “Do not Disturb” feature in the recent releases? Or it is just me having a wrong memory.
I really think that’s a neat feature.
F.N. | Dec 11, 2009 | Reply
Hi All,
I purchased a Magic Jack from the “Source” at the Eaton Centre in Toronto canada(formally Radio Shack) and was told I could definitely get a 416 area code number. When I went to register it on my Intel-based Mac, it only provides area code numbers in the US. I contacted customer service at Magic Jack and they said I should return it to the retailer and get an updated one. Updated? I bought it three days ago! I’m out of the country at the moment, but when I return I am going to have a long chat with the management at the Source. Apparently they have sold a lot of these this Christmas and I’m sure they are going to get a flood of complaints—especially since I was informed that the Source would not allow any returns on this item if the package was open.
Zeerover | Dec 17, 2009 | Reply
That’s quite interesting.
From our experience and feedback from clients, it seems working fine to get the Canadian area codes.
Compare a US phone number and a Canadian phone number, one thing we found immediately is that the Canadian phone number takes longer to dial out than the US phone number, (in the same test network). Don’t know why, it is just what we have seen. Other than that, it is pretty much the same as the US phone number on reviving calls and dialing out.
The price is US$10/year higher than the US phone number. But your local friends can make a local phone call to you.
Actually, we now offer service to get an Canadian phone number for customers who need a local phone number:
http://www.auelectronics.com/products/service/magicjack/svs-mj-005.html
F.N. | Dec 17, 2009 | Reply
Is anyone experience problems with Caller ID on Outbound Calls? I have Windsor phone number 519 800 xxxx. Other parties with Caller ID cannot see my telephone number when I call them.
y | Dec 23, 2009 | Reply
I will like to now some thing about Mahgicjack how it works, My phone is 416-703-6850:
Carl Mascoll | Dec 29, 2009 | Reply
I will like to have a canadian number i have a magicjack all ready but the time is out 2 mounth a go,I cant understand, How to reinstate,I will like 800 number if i can i am fed up with bell canada bills.I will like to be able to call Barbados with payin so much,
Carl Mascoll | Dec 29, 2009 | Reply
i’ll tell you why. Rogers has way too much power and they do this on purpose. They don’t want other companies now cutting their grass. They do it with Skype. I tried to do Skype on Rogers 3G but it won’t work. It will only work on Wifi.
that’s what I think…….it’s illegal what they do but they do it.
Catzo | Dec 29, 2009 | Reply
On our initial test, the windsor phone number with 519-800-xxx was successfully displayed on all other MJ phones (US and Canada phone numbers).
Mike | Dec 30, 2009 | Reply
“I will like to have a canadian number i have a magicjack all ready but the time is out 2 mounth a go,I cant understand, How to reinstate,I will like 800 number if i can i am fed up with bell canada bills.I will like to be able to call Barbados with payin so much,”
You need renew your MJ service.
For the moment, MJ doesn’t provide free phone number transfer to Canadian phone number for existing users. For the moment, the Canadian phone number are available only for new MJ users.
We have recently received high volume order of renew service from expired MJ users all over the places. We highly recommend trying to renew your MJ all by yourself. if you still cannot figure out how to renew the service, you can use our magicJack renew service at this web link:
http://www.auelectronics.com/products/service/magicjack/svs-mj-003.html
For new users who need a new MJ with Canadian phone number can check this link:
http://www.auelectronics.com/products/service/magicjack/svs-mj-005.html
Mike | Dec 30, 2009 | Reply
“I will like to now some thing about Mahgicjack how it works, My phone is 416-703-6850:”
Check this web link, it explains a few things about MJ:
http://www.auelectronics.com/forum/index.php/topic,5.0.html
Mike | Dec 30, 2009 | Reply
I’m a MJ user with a USA #.
I took a look at the Canadian supplier’s Web sight. It looks like they sell and activate the MJ, a year at a time and assign it a Canadian # at a 30.US/yr. fee. There is no guarentee provided that the # is going to be “fee” tomorrow. Details are schetchy. It’s not much money to put out for such a potencially useful product but being CANADIAN, we need some assurances. AND the public needs to know they have to purchase the MJ from this supplier, who appears to be the exclusive activator of “inexpensive” Canadain #’s.
Note: You cannot purchase one from a store and obtain a “inexpensive” Canadian no. from this company. The MJ and the Canadain # come together for 60.US for the 1st yr. They activate the # and then send you the MJ…The year starts from when they Activate the #, not from when you receive the MJ in the mail or however. In my opinion, this is not the best way to sell to Canadians. But as a test marketing scheme, that is still to be determined. Good luck and I hope it works out. I’ll be waiting to see.
Robert Street | Dec 30, 2009 | Reply
Only “Rogers Protection Firewall” needs to be temp. turned off. And only until you are connected.
Robert Street | Dec 30, 2009 | Reply
Hi We bought a majicjack for DISABLED SON AND WHEN YEAR END CAME IT STOPPED WORKING,NOW HE HAS NO CONNECTION WITH THE OUTSIDE WORLD,aPHONE CALL FROM MAJIC JACK
PRIOR TO DISCONNECT WOULD HAVE BEEN APPRICIATED BUT HE JUST GOT CUT OFF,NO WARNING. Russ
m kennedy | Dec 31, 2009 | Reply
“… AND WHEN YEAR END CAME IT STOPPED WORKING,NOW IT HAS NO CONNECTION WITH THE OUTSIDE WORLD, …”
After the one year service (which is included when a new MJ is purchased), you need either renew the license by yourself, or have someone renew it for you.
Here is renew service link to help those who don’t know how to do the annual renew for their magicjack:
http://www.auelectronics.com/products/service/magicjack/svs-mj-003.html
F.N. | Jan 1, 2010 | Reply
Is there a retailer (actual store I can walk into) that sells the Magic Jack in Canada — specifically Manitoba?
Sharon | Jan 5, 2010 | Reply
“Is there a retailer (actual store I can walk into) that sells the Magic Jack in Canada — specifically Manitoba?”
There are a few pharmacy store in the USA now carry magicJack, not sure their Canada branch has it or not. If you visit USA, you may want to give it a try.
F.N. | Jan 6, 2010 | Reply
“Is there a retailer (actual store I can walk into) that sells the Magic Jack in Canada ”
Toronto downtown has a few store carry magicjack.
Or you can go to online store, such as:
http://www.auelectronics.com/products/service/magicjack.html
F.N. | Jan 6, 2010 | Reply
Did you not read the information when you purchased it. After 1 year u have to pay a renewal fee, still cheaper than having a monthly bill I would say don’t ya think!
Sheila | Jan 7, 2010 | Reply
Hello,
I want to order 50pcs of magic jack….I am not in the united states nor canada but i need magic jack to communicate with my business associates in canada….I dont have a credit card….Pls advise how i can pay….Kindly reply this email…
Thanks.
David.
David Ross | Jan 9, 2010 | Reply
pls you can email me back at davidross02@ymail.com…thanks
David Ross | Jan 9, 2010 | Reply
As far as I am concerned, MagicJack sounds like a scam. I thought it was a breakthrough when I first heard of it – turns out there is no way to contact the company. No phone numbers are in service, no stocks exist. I would appreciate any insight anyone has, because all my avenues have come up dead-ended. If this is a legitimate company, please contact me ASAP…. Rob from Ontario
Rob Crate | Jan 13, 2010 | Reply
Rob, MagicJack is not a scam. For the price it actually works pretty good. However, don’t expect this to replace your homephone.
Arnab | Jan 13, 2010 | Reply
“Doesn’t go to wall street” doesn’t mean it is not a good business.
magicjack has its own business strategy vs. traditional business.
It has its own channel for distributions of products though it sells products on its own web too.
To become a MJ authorized independent seller, a organization must pass the screen process.
I admit MJ doesn’t provide any form of phone support, which leaves many customer behind when they got issues.
That’s why there is better magicjack activation and license renew service from third parties, such as Au Group Electronics:
http://www.auelectronics.com/products/service/magicjack.html
F.N. | Jan 13, 2010 | Reply
You people can carry on this debate forever, but the bottom line is that although retailers such as “The Source” will sell you the device with an understanding that you can get a local number in Toronto, the truth is such numbers are not available through the Magic Jack registration page when you first spark up the device. I have contacted the on-line help at MJ and they are simply at a loss to explain why this is so—really! Perhaps there is a secondary company that will or can register a Toronto number for extra money, but the point is that the original retailer, in my case, “The Source” is not telling their customers the whole story and don’t give refunds when you confront them with the argument that they misrepresented the product. My guess is that they hopped aboard the Magic Jack bandwagon and are now paying dearly in customer dissatisfaction. I suggest any and all potential Magic Jack customers simply stick with SKYPE which is reliable and very inexpensive even when calling from a computer to a land-line or cell number.
Zeerover | Jan 15, 2010 | Reply
OK, I have one of these ‘Magic’Jacs in my hand..
I try to register it with a Canadian number (that the website says is available now) and I only have a choice of American States.
I dont want to pay extra to switch the number once its registered.
MagicJack says the ‘engineers’ are working on it…
But it seems like the ‘Turtle Group’ of ‘engineers’ has gone into winter hibernation.
HOW do I do this?
TIA,
P
Poppy | Jan 17, 2010 | Reply
Hi there, I have sent my MJ to my folks in India, all this while worked great until recently it says “cannot download contacts” also no dial tone to the phone. Anybody knows what’s happening?
Harry | Jan 20, 2010 | Reply
Well, bit the bullet, was tired of long distance charges and high bills from Rogers, they seem to make up my billing as the go, so Got rid of Rogers, went with a local High Speed Internet company in Toronto, called Velcom for High Speed DSL and no complaints for $30 a month, when with Virgin for cell phone which now is averaging $35 a month for my calls, and bought the MagicJack for my local since their site said they now have Toronto Local. Got the MagicJack in, easy to install, and the quality is excellent, I have a really good phone that I have plugged into it, and I hear and can be heard perfectly, to be honest their customer service is excellent. when I had an issue, they fixed , yes it did take some time, but they were very efficient and bumped me up to their top support, and fixed the issue of when I reboot my computer, the magicJack didnt come back on, after spending about 30 mins with their people, they got it working properly, and all my phone calls in the U.S. and Canada are now free.
My ONLY issue was they dont have local Toronto Numbers like they said. I was given a Hamilton 905 number, which when I selected it, I had hoped would be a 905 Toronto number, it wasnt. When I called them. they said sorry. they are upgrading….. well.. yea ok. basicaly a lie and false advertising.. but…. I now make unlimited phone calls out to anyone for next to nothing. my Rogers cost is gone, I was averaging with cell and internet about $250 A month, and I am trying take them to small claims court for misrepresenting the costs, and making up their own fees everymonth.
My cost now is a total of Internet, Virgin pay as I go, and MagicJack total of 32+35+2.08= $69.08 Total. That is AMAZING savings, and with what I am saving, a year. for me that is $2,174.04 for the year !! I can live with no Toronto phone number for now, but I hope in the next 6 months the Toronto Numbers will be out and can switch it over.
For those who are having issues. there can be many reasons why, But I have tried Skype, and this where I am located, the High Speed Interent service, and the better Computer with 3gig of ram and Video card, faster processor, it is working fine. and I love the voice mails that go to my email.
Richard E. | Jan 20, 2010 | Reply
Don’t be upset if Toronto number will not be available very soon.
New York city phone number was available back a year from now, but it is not available for MJ users any more.
Why? Because, for most of the oversea user, new york city is the most famous town, and it would be good to have a New York Phone number. It easily consumes all New York Phone numbers available at MJ in a very short period of time.
Same story might be true for Toronto. So, if you find it is available, grab it as soon as you can.
F.N. | Jan 21, 2010 | Reply
Lision in order to get a canaden number what you can do for me i dont mine paying som thing it will be more less than my phone bill’s wich i am paying now my magicjack time run out i dont have a cridet card.416-703-6850 this is my land phone number,
Carl Mascoll | Jan 21, 2010 | Reply
My friend just bought a magic jack yesterday and I help him installed it and we were able to get a 416 number. So I’m confused why others have difficulty getting a 416 number as reported here. Are there multiple version of magic jack being sold in Toronto that some can get a 416 number and some cannot?
topnotch | Jan 22, 2010 | Reply
Magic jack is awesome with little problems which you should expect at this price. Problem I noticed is you cannot call 1-800 number in toronto from toronto.
facinated | Jan 23, 2010 | Reply
It maybe to do with a protection program on the computer being used. Try turning of the Firewall while making a call. If it works then try using a different Firewall for that computer.
Robert Street | Jan 23, 2010 | Reply
try turning “off”
Robert Street | Jan 23, 2010 | Reply
True. First we noticed that USA MJ phone number cannot dial Canadian 1-800 number, then we found neither can Canadian MJ phonoe number.
This is definitely a con.
F.N. | Jan 23, 2010 | Reply
416 also covers Mississauga. There are a few reports confirm Mississauga area code is available but Toronto area code is not (may be not available for the moment).
Smaller towns, such as Windsor, Niagara Falls, St. Catharine, seems all available.
F.N. | Jan 23, 2010 | Reply
Well have to say I was a little ticked off , when I hear somone new buys a magicJack and gets a Toronto 416 number right away. so I go to customer service and ask what is up with that…. well yea.. that customer could get one they are new, and there are only limited numbers and gone when gone, then everyone has to pick the next closest number. like we did. So I said what kind of customer service is that. you know you have a pool of customers who already bough who want that 416 number. why not allow us the ability to get it, then take our old nubers and throw it back in the pool.. yes.. well we are working on that sir… we will have it sorted shortly…
what ever!!…. there customer service on tech issues has been great, this phone number thing is being handled badly, well still I get unlimited calls. but for me would be nice to have the number, for people in TO to call me, so they call my cell and I call then back later. still I am saving money. just frustrating when somone tells you they have Toronto Numbers…. and the reallity is, they Some times have them…. not all the time.
All in all…. I still cant complain. the quality of mine beats Skype
good luck all.
Richard E.
Toronto
Richard E. | Jan 24, 2010 | Reply
I paid $10 extra to get Toronto number. I hope if you pay extra definitely you will get 416 number.
which forewall are you talking about to remove to call canadian 1-800 number.
Please explain the procedure
Toronto Number | Jan 24, 2010 | Reply
hello, can anyone help with supplies of 100pcs of magicjack..please email me directy on davidross02@ymail.com
David | Jan 27, 2010 | Reply
do not waste your money no canadians numbers avaible i talked to the people at bell all numbers hav to be routed through bell so the thuth is we have been taken for a ride
stan halley | Jan 29, 2010 | Reply
I am looking to get one there was a free offer but it kept on rejecting my damb canada address. I dont know were to get one and were to send the $ after my time is up Please help my LD is Blocked from Bell Canada for home phone I am sick of not able to make calls with out calling them collect
Rodney M | Jan 29, 2010 | Reply
I am looking to get one there was a free offer but it kept on rejecting my darn canada address. I dont know were to get one and were to send the $ after my time is up Please help my LD is Blocked from Bell Canada for home phone I am sick of not able to make calls with out calling them collect
Rodney M | Jan 29, 2010 | Reply
I spoke to my local store called THE SOURCE here in nova scotia that was selling them. They have informed me that they stopped selling them about 1 month ago cause the company ran out of canadian numbers AND the phone companies them selves were going after the magic jack company, so they withdrew the magic jacks and stopped selling them. He said they are in the process of making nwe canadian numbers and trying to find a way to come back so the phone companies cant go after them! This is just what i was told! I looked at different magic jack sites and there was on that gave contact info for hamilton ontario..but there was absoutly NO PHONE contact number whatsoever! lol…i find that amusing. even under the support tab they give teh same contact info as they do for the CONTACT tab. which..is an MAILING ADDRESS! umm isnt this the 21 century? A Mailing addresss for contact and support? haha..i find this amusing..who int heir right mind would even begin to purchase from that site that does not provide phone support? Anyway..reading what i read on here..and hearing what i heard directly from my local store..i will not be purchasing this product until prob years downn the road when they get their stuff toegther and if they dont get sued somehow in the meantime.
Megan | Feb 6, 2010 | Reply
http://factorydirect.ca/catalog/product_spec.php?pcode=MJ1000
factory direct has it for 30 bux. is that all i need to have this working?
Jose | Feb 7, 2010 | Reply
I have been using the magicjack with Windsor ON phone number for more than a month, and enjoy the clear voice and low cost.
I don’t know whether they run out of Canadian phone number so quickly.
Mike | Feb 8, 2010 | Reply
I got this resolved myself and thought I should post back to let you know how I solved it.
MagicJack says it works on Mac and PC.
It does. However…..
I was trying to set it up and register it from my iMac. I was not getting anywhere on the registration of a Canadian phone number.
Customer service said I was SOL. “they were working on it”…
Then, Eureka! I decided to try to install it and register it on my PC.
Windows got it sorted out, registered and a Canadian Number purchased (yes, it’s $10) lickety split.
It took all of 3 minutes on Windows.
Once registered with MagicJack and send/receive was confirmed I plugged it into my iMac and my MacBooks.
It works perfectly.
Solved.
Hope it helps someone!
nvrnf | Feb 11, 2010 | Reply
Took three calls to MagicJack support to finally get someone who knew what they were talking about, but…
1 – Magic Jack DOES support Canadian #s
2 – If you have a Mac, you cannot do this yet – You must register on a PC
3 – Once done, the jack works perfectly back on my Macbook
One time fee of $10US to purchase a Canadian # (when I did this in January 2010, there was a block of approx 60 Toronto #s available, all starting with 416-900…)
Yearly fee of $19.95US charged at start of 2nd year onward (1st year included in unit price)
Issues:
* Phone occasionally stops working – Reboot of cpu clears up issue
* Dialing in to virtual meetings (such as Goto Meeting) requires direct dialing via application (as phone entries for passcodes, etc are duplicated)
Re: The Source:
According to an employee, The Source was recently purchased by, or partnered with, Bell (not certain, don’t care to research), and Bell has pulled all MagicJacks from stores after Feb (due to obvious competition with their products)
Final Verdict:
Barring lack of purchase options, and half-assed support, I am extremely happy with my MagicJack. It works without issue while I work from home, and/or while playing XBOX Live, and for the cost, is a perfect compliment to a basic cell plan
DocNonstop | Feb 24, 2010 | Reply
I am using MJ since Mid January and extremely happy with performance.
I never reboot my pc to reset. If anyone has any problem the reinstall software again (if possible).
Canadian 1-800 numbers are not reachabale (may be someone which I normally use).
No 911 support that’s why not able to remove home phone line otherwise this is best way to save $300 every month. Happy with reception and call quality.
Sid | Feb 28, 2010 | Reply
There are still some Toronto Phone number (647-800-XXXX) available as of March-05-2010, those who are interested may take action quick in case the Toronto area code is running out again.
More info about Canadian phone number near GTA (Great Toronto Area), please visit:
http://www.auelectronics.com/forum/index.php/topic,5.msg279.html#msg279
F.N. | Mar 5, 2010 | Reply